Antenia Chamble
Harvey
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
01.2024 - 02.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Customer Service Assistant
Planet Fitness
03.2022 - 02.2023
- Answered customer questions
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
Customer Service Specialist
Wallace Dental
06.2020 - 02.2022
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Education
High School Diploma -
Thornton Fractional North
Calumet City2021
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Clear communication
- Problem-solving
- Volunteer management
Certification
- Certified Orthodontic Assistant (COA) - Dental Assisting National Board (DANB).
Timeline
Warehouse Worker
Amazon
01.2024 - 02.2025
Customer Service Assistant
Planet Fitness
03.2022 - 02.2023
Customer Service Specialist
Wallace Dental
06.2020 - 02.2022
- Certified Orthodontic Assistant (COA) - Dental Assisting National Board (DANB).
High School Diploma -
Thornton Fractional North