Antenia Chamble
Harvey
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
01.2024 - 02.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Customer Service Assistant
Planet Fitness
03.2022 - 02.2023
- Answered customer questions
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
Customer Service Specialist
Wallace Dental
06.2020 - 02.2022
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Education
High School Diploma -
Thornton Fractional North
Calumet City2021
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Clear communication
- Problem-solving
- Volunteer management
Certification
- Certified Orthodontic Assistant (COA) - Dental Assisting National Board (DANB).
Timeline
Warehouse Worker
Amazon
01.2024 - 02.2025
Customer Service Assistant
Planet Fitness
03.2022 - 02.2023
Customer Service Specialist
Wallace Dental
06.2020 - 02.2022
- Certified Orthodontic Assistant (COA) - Dental Assisting National Board (DANB).
High School Diploma -
Thornton Fractional North
Similar Profiles
Gayathri VGayathri V
CS Associate at AmazonCS Associate at Amazon
Veronica HilbyVeronica Hilby
Trainer at AmazonTrainer at Amazon
Jedidia TambuJedidia Tambu
Agent de production at AmazonAgent de production at Amazon
Juan NietoJuan Nieto
Warehouse Laborer at AmazonWarehouse Laborer at Amazon
Jace CrumpJace Crump
Grounds Crew Member at ABM IndustriesGrounds Crew Member at ABM Industries