Annie Porter
Springfield,IL
Summary
Energetic, positive, extroverted team player committed to high standards in any organization. Easy learner with a mindset to meet quality standards, mission, and goals in any organization.
Am interested in a position where I can develop and excel while giving the best to my employer.
Summary:
I am a loyal and dedicated individual who is eager to learn company’s interest and policies. I am willing to invest time and longevity to apply myself as required in desired positions. I am driven to accomplish success and advancement in the continued success of my employer. I have great personal skills and get along well with others. I am a team player and always up for new challenges.
Overview
11
11
years of professional experience
Work History
Referral Coordinator
Central Counties Health Centers
02.2024 - Current
- Ensures patient referrals are scheduled & authorized for appropriate care
- Communicates to patients regarding referral status, appointment details & required preparation
- Provides clear instructions to patients, providers & staff involved in referral process
- Handles health insurance concerns & communicates with insurance companies
- Communicates to Practice Manager/Facilitator regarding facility issues
- Knowledgeable of HER system to enter & obtain patient data
Preauthorization
Blue Cross Blue Shield
04.2022 - 08.2023
- Reviewed/Verified patient insurance coverage for authorization
- Collaborated with providers, payors & members to obtain prior auth for services
- Provides clear instructions to patients, providers & staff involved in referral process
- Handles health insurance concerns & communicates with insurance companies
- Communicated to manager regarding prior authorization concerns
- Maintained detailed patient records of preauthorization requests & denials
Direct Support Professional
Broadstep
10.2018 - 03.2022
- Provided ADL assistance to clients such as meal prep, personal care & medication reminders
- Monitored/Tracked client behaviors, documented observations & reported changes or concerns to manager
- Followed care plan & directions to administer medications upon medical provider direction
- Communicated to family the client needs
- Provided companionship to clients
Lead Direct Support Professional
United Cerebral Palsy
05.2014 - 09.2018
- Developed/Implemented individual plans for clients in accordance with State Regulations
- Provided ADL support such as hygiene needs, meal preparation & housekeeping
- Maintained accurate records of services provided to all clients
- Monitored performance of Support Professionals & provided necessary feedback
- Facilitated communication between DSPs & other departments within organization
- Mentored/Trained new colleagues
Education
Certified Nursing Assistant - undefined
Lincoln Land Community College
Springfield, IL10.2023
High School Diploma - General Studies
Lanphier High School
Springfield, Il06.2008
Skills
- High Performing
- Interpersonal & Organizational Skills
- Written & Verbal Communication Skills
- Health Insurance Knowledge
- Customer Service
- CNA Certification
- Word
- Outpatient/long term care
- Epic HER & Prio Auth portals
- Microsoft
Timeline
Referral Coordinator
Central Counties Health Centers
02.2024 - Current
Preauthorization
Blue Cross Blue Shield
04.2022 - 08.2023
Direct Support Professional
Broadstep
10.2018 - 03.2022
Lead Direct Support Professional
United Cerebral Palsy
05.2014 - 09.2018
Certified Nursing Assistant - undefined
Lincoln Land Community College
High School Diploma - General Studies
Lanphier High School
Similar Profiles
Carrie DanielsCarrie Daniels
CMA at Central Counties Health CentersCMA at Central Counties Health Centers
Susan DepusoirSusan Depusoir
Talent Acquisition Partner at Central Health/CommUnity Care Health Centers/SenderoTalent Acquisition Partner at Central Health/CommUnity Care Health Centers/Sendero
Kathy CovarrubiasKathy Covarrubias
Behavioral Health Care Coordinator at Community Health Centers Of The Central CoastBehavioral Health Care Coordinator at Community Health Centers Of The Central Coast