Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Annette Lanking

Chicago

Summary

Administrative Support Specialist with experience in front desk operations, security coordination, and document management. Skilled in Microsoft Office Suite, Google Workspace, scheduling, and vendor coordination. Currently pursuing an Associate of Applied Science in Construction Management with knowledge of construction site operations and safety protocols. Strong communicator and team player with a record of supporting efficient, compliant operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Site & Event Operations Associate

Hyatt Regency
02.2025 - Current
  • Managed secure inventory access in compliance with safety and legal requirements.
  • Conducted on-site inspections to ensure vendor compliance, safety, and operational readiness for large-scale events.
  • Monitored security systems and surveillance equipment to maintain site safety and prevent unauthorized access.
  • Oversaw facility opening and closing procedures, including equipment checks, safety inspections, and key control.
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.

Administrative Support Specialist

Allied Universal Security Services
08.2024 - 02.2025
  • Managed a high-volume front desk, greeting and directing visitors, clients, and contractors while maintaining security and access control.
  • Answered and routed calls, scheduled appointments, and coordinated meeting spaces for staff and external partners.
  • Monitored entry logs and issued visitor badges to ensure compliance with facility access protocols.
  • Maintained organized filing systems (physical and digital) for contracts, vendor records, and operational documents.
  • Assisted with event and meeting coordination, including room setup, supply inventory, and vendor communication.
  • Supported daily office operations by ordering supplies, tracking deliveries, and liaising with maintenance staff.
  • Prepared and distributed correspondence, reports, and schedules for management.

Administrative Support Specialist – Airport Operat

Lincoln Security
03.2024 - 09.2024
  • Provided administrative support for airport security operations, including preparing reports, logging incidents, and maintaining compliance records.
  • Managed access control systems by issuing badges, verifying credentials, and updating authorized personnel lists.
  • Coordinated with TSA agents, airline staff, and security supervisors to ensure smooth operational flow.
  • Scheduled and logged facility patrols, inspections, and contractor check-ins.
  • Assisted in monitoring surveillance feeds and documenting security-related events.
  • Maintained organized digital and physical files for safety audits and regulatory compliance.
  • Prepared daily shift summaries and incident reports for management review.

Front Desk Agent

Titan
03.2021 - 01.2024
  • Served as first point of contact for residents, guests, and vendors in high-rise residential buildings, providing professional front-of-house service.
  • Managed visitor check-ins, issued access passes, and maintained accurate entry logs for security compliance.
  • Coordinated with maintenance teams, concierge staff, and security supervisors to address resident needs and building concerns.
  • Answered phone calls, responded to inquiries, and directed requests to the appropriate departments.
  • Scheduled amenity reservations and logged service requests using property management systems.
  • Received and documented deliveries, ensuring secure handling and resident notification.
  • Monitored lobby and entry areas to maintain a safe, welcoming environment.

Education

Associate of Applied Science - Construction Management

Kennedy-King College – City Colleges of Chicago
Chicago, IL
05-2026

No Degree - Illinois Works Pre-Apprenticeship Program

Institute For Workforce Education At Lewis University
Chicago, IL
05-2025

High School Diploma -

Prosser Vocational High School
Chicago, IL
06-2019

Skills

  • Administrative support and office coordination
  • Document control and record management (digital and physical)
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Proficient in Google Workspace (Docs, Sheets, Slides, Drive)
  • Calendar and schedule management
  • Report preparation and data entry accuracy
  • Vendor and contractor coordination
  • Knowledge of construction site operations and safety protocols

Certification

  • OSHA 10 Construction Safety & Health – 2025
  • First Aid / CPR – 2025
  • NCCER Core Curriculum – 2019

Timeline

Site & Event Operations Associate

Hyatt Regency
02.2025 - Current

Administrative Support Specialist

Allied Universal Security Services
08.2024 - 02.2025

Administrative Support Specialist – Airport Operat

Lincoln Security
03.2024 - 09.2024

Front Desk Agent

Titan
03.2021 - 01.2024

Associate of Applied Science - Construction Management

Kennedy-King College – City Colleges of Chicago

No Degree - Illinois Works Pre-Apprenticeship Program

Institute For Workforce Education At Lewis University

High School Diploma -

Prosser Vocational High School

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Annette Lanking