Annette Fulco
North Aurora,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Personal Trainer
FORCE Gym Naperville
08.2023 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Promoted safe and inclusive environment for club clients and members.
- Promoted fitness classes to boost gym attendance.
- Set up and broke down equipment before and after classes.
- Used music to motivate and energize classes.
Part Time Sales Associate
Fruitful Yield
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Attended monthly sales meetings and quarterly sales trainings.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed returns, exchanges and refunds in accordance with store policy
Person In Charge (PIC)
J.S. Fort Group
03.2021 - 05.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Set overall vision and provided team leadership.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Trained new employees on proper protocols and customer service standards.
- Reported issues to higher management with great detail.
In-Shop
J.S. Fort Group
06.2017 - 03.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Exercise Science
North Central College
Naperville, Il 05.2023
High School Diploma -
Yorkville High School
Yorkville, Il 05.2019
Skills
- Strength and Conditioning
- Client Engagement
- Current Fitness Trends Knowledge
- Group and Individual Instruction
- Tracking Client Progress
- First Aid Certified
- CPR Certified
- Safe and Effective Exercises
- Teach Classes
- Currently Working NASM Certification
- Active Listening
- Dependable and Responsible
- Problem-Solving
Timeline
Personal Trainer
FORCE Gym Naperville
08.2023 - Current
Part Time Sales Associate
Fruitful Yield
05.2023 - Current
Person In Charge (PIC)
J.S. Fort Group
03.2021 - 05.2022
In-Shop
J.S. Fort Group
06.2017 - 03.2023
Bachelor of Science - Exercise Science
North Central College
High School Diploma -
Yorkville High School
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