Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Annette Contreras

Sycamore

Summary

To step confidently into the company bringing my dedication, warm personality, and strong work ethic offering friendly attitude, support, and a welcoming presence to every costumer. With a background in fast-paced, guest-focused roles and a true heart for people.

Overview

6
6
years of professional experience

Work History

Bartender / Server / Kitchen Prep

Little Brown Pub
12.2021 - Current
  • Managed 5 to 7 tables at a time, totaling 20–30 per shift, Multitasking with efficiency, grace and a smile.
  • Memorized 30+ menu items and rotating specials to give personalized recommendations.
  • Delivered fast, accurate, and friendly bar service in a high-volume environment while adhering to all alcohol safety standards and maintaining a clean, organized workspace.
  • Strengthened punctuality and adapted to staying late to support team operations.
  • Created a welcoming, repeat-customer vibe behind the bar through personal connection.
  • Collaborated effectively with kitchen and service teams to ensure smooth operations.
  • Trained in safety, sanitation, and food handling compliance.
  • Educated guests on promotions and new menu items while promoting Mission and values.
  • Prepared hot and cold food and beverages following presentation standards

Cashier / Bakery Associate

Angelo Caputo’s Fresh Market
09.2019 - 04.2023
  • Greeted and assisted 100+ customers per shift with product recommendations and friendly support.
  • Managed POS transactions (cash, card, returns, exchanges) with attention to detail.
  • Packaged, labeled, and stocked baked goods while maintaining health and safety protocols.
  • Maintained strict COVID-19 policies to ensure customer and staff safety.
  • Handled inventory, inspected goods, and operated bakery production machinery.
  • Recognized for patience, calm problem-solving, and consistency under pressure.
  • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.

Education

General Educational Development (GED) -

01.2025

BASSET Certified - undefined

Illinois Liquor Control Commission

Skills

  • Energetic and Collaborative
  • Friendly, service-oriented, with 6 years in customer service
  • Fluent in Spanish
  • Punctual, dependable, and calm under pressure
  • POS systems and cash Handling
  • Alcohol safety and food service compliance
  • Strong multitasking and teamwork in fast-paced Settings
  • Committed to ensuring passenger comfort, safety, and satisfaction through calm communication and quick thinking
  • Skilled at staying in composure, working independently, resolving conflicts smoothly, and delivering memorable experiences

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender / Server / Kitchen Prep

Little Brown Pub
12.2021 - Current

Cashier / Bakery Associate

Angelo Caputo’s Fresh Market
09.2019 - 04.2023

BASSET Certified - undefined

Illinois Liquor Control Commission

General Educational Development (GED) -

Similar Profiles

CREATE PROFILE
Annette Contreras