
Decades of experience owning end-to-end documentation strategy for complex software products, from start-up to enterprise.
Proven ability to develop, write, and maintain user-focused product documentation, including guides, release notes, APIs, and help systems, in close collaboration with Product, Engineering, QA, and Core Teams.
Expert in defining documentation program, standards, style guides, workflows, and architecture, with a strong focus on user experience, just-in-time information delivery, and data visualization.
Extensive leadership experience mentoring writers, automating processes, and translating deeply technical and developer-facing systems into clear, user-friendly, and accessible content.
Agile program management: Confluence, JIRA, MindManager