Dedicated professional with demonstrated strengths, time management and reliable. Good at problem solving & building successful solutions. Excellent verbal & written communicator with strong background of exceeding goals.
Overview
7
7
years of professional experience
Work History
Insurance Verification Specialist
Resilience Health Care
2024.12 - Current
Guiding patients through the process of obtaining medical eligibility and acting as the patients’ liaison while working with state agencies
Follow through with applicants to obtain accurate information while working within strict timeframes and follow individual client application status through to resolution
Completes income assessments to determine eligibility for public benefits, healthcare coverage and/or financial assistance.
Verified insurance eligibility and benefits for patients, ensuring compliance with company policies.
Public Aid Eligibility Assistant
IL Department of Human Services
2024.05 - 2025.01
Performs routine casework support functions by screening and registering applications.
Performs office receptionist duties, answers inquiries, and enters information into the eligibility systems
Translates functions/procedures into Spanish for individuals who cannot speak/ read English
Prior Auth Specialist/ Patient Access at Advocate
Advocate Aurora
2019.01 - 2024.05
Appeal insurance companies after prior authorization refusals
Get prior authorization approval & document account activity using correct medical and billing codes
Registers, pre-registers and admits all patient types depending on clinic
Referral entry when receiving new patient/ existing patient for follow up