Anna Villalobos
Joliet
Summary
Trained Medical Assistant with 13+ years experience in a fast-paced environment handling confidential paperwork, administering patient satisfaction and provide quality patient care. Patient and highly compassionate.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Office Assistant/Medical Assistant
Advocate Clinics at Walgreens
Plainfield
05.2016 - 02.2025
- Greet patients with a smile and assists them through the registration process, keep them informed of wait times.
- Assist patient with self-scheduling (kiosk/online)
- Collect and verify all pertinent demographic data including insurance, identification and scan them into EMR
- Stock clinic with needed supplies for patient care
- Monitor patient waiting area for cleanliness and safety issues
- Facilitate timely closings of clinic and follow closing procedures
- Perform vital signs and point-of-care testing
- Assist with process for bio waste pick up
- Perform other duties as determined by the Clinic Coordinator, Clinic Manager or Market Manager
Healthcare Technician
Walgreens HealthCare Clinic
Plainfield
06.2013 - 05.2016
- Greet patients with a smile and assists them through the registration process, and keeps them informed of wait times and manages visit expectations.
- Assist patients with self-scheduling (kiosk/online)
- Assist patients with completing vaccination administration forms, handing out VAR forms and physical exam forms
- Collects and verifies all pertinent demographic data including insurance, identification and scans them into the EMR
- Stocks clinic with needed supplies for patient care
- Monitors patient waiting area for cleanliness and safety issues
- Facilitates timely closings of clinic and follows closing procedures
- Performs vital signs and point-of-care testing
- Assist with process for bio waste pick up
- Performs other duties as determined by the Clinic Coordinator, Clinic Manager or Market Manager
Medical Assistant / Receptionist
Dr. Ahsan & Associates
Joliet
02.2008 - 11.2011
- Greet patients with a smile and assist them through the registration process
- Make appointments/Verify appointments via phone
- Verify insurance and collect co-payments
- Answer phones
- Escort patients to waiting room or designated area
- File referrals and paperwork accordingly
- Experience with fax machine and copy machine
- Work with mail
- Open and close clinic
- Administer injections
- Perform EKGs, nebulizer treatments, spirometry tests
- Collect patient history and assessment
- Gather vitals
Triage Medical Assistant
Joliet Doctors Clinic
Joliet
03.2006 - 11.2007
- Handled all incoming calls for 2 providers
- Medication refills
- Notified patients of results
- Paged providers as needed for nursing home or hospital calls
Pulmonary Medicine Medical assistant
Dr. Khaja, Sirajuddin
Joliet
10.2005 - 02.2006
- Room Patients
- Vitals
- File Medical records
- Schedule/Cancel appointments
- Medication Refills
Medical Assistant
Dr. Rakesh Marwaha
Naperville
02.2004 - 10.2005
- Venipunctures
- Set up trays for procedures or pap smears
- Billing
- Charting in patient medical record
- Medication refills
- Scheduled appointments
- Assisted with procedures
- Filing
- Patient Care
- Injections
Education
Olympia College
Burr Ridge, Illinois10.2004
GED -
Joliet Junior College, Renaissance Center
Joliet, Illinois06.1992
Skills
- Electronic medical records
- Patient registration
- Insurance verification
- Vital signs measurement
- Point-of-care testing
- Supply management
Certification
- CPR Certification
- Certified Medical Assistant
References
References are available upon request.
Timeline
Medical Office Assistant/Medical Assistant
Advocate Clinics at Walgreens
05.2016 - 02.2025
Healthcare Technician
Walgreens HealthCare Clinic
06.2013 - 05.2016
Medical Assistant / Receptionist
Dr. Ahsan & Associates
02.2008 - 11.2011
Triage Medical Assistant
Joliet Doctors Clinic
03.2006 - 11.2007
Pulmonary Medicine Medical assistant
Dr. Khaja, Sirajuddin
10.2005 - 02.2006
Medical Assistant
Dr. Rakesh Marwaha
02.2004 - 10.2005
Olympia College
GED -
Joliet Junior College, Renaissance Center
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