Anna Tapley
Diamond
Summary
Dedicated and motivated professional eager to re-enter the workforce after a rewarding three-year period as a stay-at-home parent. Equipped with strong organizational and multitasking skills, developed through managing household responsibilities and family activities. Committed to leveraging previous experience and a fresh perspective to contribute effectively in a dynamic work environment. Ready to embrace new challenges and bring enthusiasm to a collaborative team.
Overview
3
3
years of professional experience
Work History
Apparel Sales Associate
Dick's Sporting Goods, Inc
08.2021 - 05.2022
- Provided exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted customers in selecting apparel based on style preferences and fit requirements.
- Managed inventory by restocking merchandise and organizing displays for optimal visibility.
- Maintained a clean and organized store environment to improve overall customer satisfaction.
- Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
Pharmacy Technician
Coal City Pharmacy
08.2020 - 05.2021
- Processed and dispensed prescription medications accurately to ensure patient safety.
- Managed inventory levels, ensuring medication availability and compliance with regulations.
- Maintained sterile and organized workspaces to enhance operational efficiency.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Front Desk Supervisor
Dynamic Fitness Center
11.2018 - 03.2020
- Processed membership applications and renewals using gym management software to ensure accurate records.
- Maintained cleanliness and organization of reception area, contributing to positive first impressions.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Trained and mentored new front desk staff, fostering a collaborative team environment.
- Managed front desk operations, ensuring efficient check-in and check-out processes for clients.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
Education
Bachelor’s degree - Psychology, Business Administration
Lewis University
Lockport, ILAssociates of Art Degree - Psychology
Joliet Junior College
Joliet, IL05.2020
High School Diploma -
Coal City High School
05.2018
Skills
- Strong work ethic
- Exceptional customer service
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Patience and tolerance
Timeline
Apparel Sales Associate
Dick's Sporting Goods, Inc
08.2021 - 05.2022
Pharmacy Technician
Coal City Pharmacy
08.2020 - 05.2021
Front Desk Supervisor
Dynamic Fitness Center
11.2018 - 03.2020
Bachelor’s degree - Psychology, Business Administration
Lewis University
Associates of Art Degree - Psychology
Joliet Junior College
High School Diploma -
Coal City High School