Summary
Overview
Work History
Education
Skills
Timeline
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Anna Sheridan

Naperville

Summary

Dynamic and goal-driven professional with a proven track record at Chef Soon, adept at creating positive customer experiences and efficiently multitasking in fast-paced environments. Excelled in roles requiring first responder skills and a warm, friendly demeanor. Demonstrates proficiency in POS systems and a flair for creative problem-solving, ensuring customer loyalty and operational excellence.

Cheerful Server and Hostess offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Chef Soon
08.2021 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout their dining experience.
  • Used cash registers and credit card machines for transactions.

Lifeguard

Pool Guards Inc.
06.2021 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Restaurant Server

Chef Soon Contemporary Sushi
09.2024 - Current
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Associate of Arts - Undecided

College of DuPage
Glen Ellyn, IL
2025

High School Diploma -

Naperville North High School
Naperville, IL
05.2023

Skills

  • Creating a positive customer experience
  • Register opening and closing
  • Multi-tasking in busy environment
  • Creative in the arts
  • Self-directed learner
  • Warm and friendly
  • Goal-driven
  • Exceptional communication
  • Professional appearance

Timeline

Restaurant Server

Chef Soon Contemporary Sushi
09.2024 - Current

Restaurant Hostess

Chef Soon
08.2021 - Current

Lifeguard

Pool Guards Inc.
06.2021 - 08.2022

Associate of Arts - Undecided

College of DuPage

High School Diploma -

Naperville North High School

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Anna Sheridan