Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Anna Prigorskaya

Wheeling

Summary

Customer-focused professional with strong communication, problem-solving, and multitasking skills. Unique and multifaceted background working in a variety of industries. Seeking a part-time role to support my nursing education. Available for flexible shifts, including evenings and weekends.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security Operations Analyst

Walgreens Boots Alliance
Deerfield
10.2022 - 12.2024
  • Handled emergency and administrative calls, providing timely resolutions to customer and operational issues.
  • Identified trends affecting service quality and recommended improvements.
  • Prepared reports for stakeholders, ensuring clear and accurate communication.

Social Media Brand Strategist

Recreational Equipment Inc.
Seattle
10.2020 - 10.2022
  • Managed customer engagement on Instagram, Facebook, and TikTok, increasing engagement by 37%.
  • Addressed customer inquiries and feedback, fostering brand loyalty.
  • Collaborated across teams to execute marketing initiatives smoothly.

Office Manager

Winnemac Properties
Chicago
07.2020 - 11.2021
  • Served as a liaison between clients, vendors, and staff, ensuring smooth communication.
  • Managed invoicing and financial documentation with high accuracy.
  • Streamlined administrative processes to enhance service efficiency.

Visual Merchandiser

TJ Maxx, TJX Companies
Mount Prospect
05.2017 - 07.2019
  • Optimized store layouts to improve customer experience and product visibility.
  • Assisted in organizing in-store events, and interacted directly with shoppers.
  • Conducted inventory audits to maintain accurate stock levels.

Education

Bachelor of Science - Nursing

Chamberlain College of Nursing
Addison, IL
01-2027

Bachelor of Arts - Communications

DePaul University
Chicago, IL
05-2021

Skills

  • Customer service & conflict resolution
  • Data analysis
  • Data Entry & Reporting (Excel, SAP)
  • Social media management
  • Operations research
  • Logistics management

Accomplishments

  • Anderson Award Winner 2021 - Recreational Equipment Inc.
  • Incident Response Specialist of the Year 2024 - Walgreens Boots Alliance

Languages

Russian
Professional

Certification

  • Basic Life Support (BLS) certified by the Red Cross
  • CPR certified by the Red Cross
  • Mental Health First Aid certified by National Council for Mental Wellbeing

Timeline

Security Operations Analyst

Walgreens Boots Alliance
10.2022 - 12.2024

Social Media Brand Strategist

Recreational Equipment Inc.
10.2020 - 10.2022

Office Manager

Winnemac Properties
07.2020 - 11.2021

Visual Merchandiser

TJ Maxx, TJX Companies
05.2017 - 07.2019

Bachelor of Science - Nursing

Chamberlain College of Nursing

Bachelor of Arts - Communications

DePaul University

Similar Profiles

CREATE PROFILE
Anna Prigorskaya