Anna Marema
Geneva
Summary
Passionate and creative professional looking to find a new opportunity to apply my skills. With a background in gymnastics, I have adapted life-long skills that I put into any role. These include self-discipline, time management, and winning attitude with a hunger to succeed!
With management and leadership experience, I am able to lead a team while using effective problem solving skills, maintain high morale and develop what is needed to create a successful team atmosphere.
I am high energy and have an eagerness to learn. You can't teach passion, and that is a mindset that drives me everyday.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Coach
Kidstrong
05.2022 - Current
- Lead, develop and manage a team of 10 coaches, including recruiting, hiring and training new staff
- Assist the general manager in the trial experience, sales and participate in marketing efforts
- Manage schedules, payroll, and center maintenance, including being the point of contact for all concerns and questions from the families
- Teach predesigned classes, energizing students, and ensuring their safety
- Lead the center to achieve KPIs and build a winning team
- Build KidStrong attendance while retaining and building relationships with current members
Fan Services Gameday Team Member
Chicago Bears
08.2022 - 06.2023
- Worked at the forefront for all fan questions, comments and concerns while representing an organization with respect to ensure first-class event execution
- Displayed conflict-resolution strategies by adapting quickly in high-pressure situations in order to resolve issues on the fly
- Contributed to team success by completing tasks efficiently and accurately, by working well in a team
Assistant Operations Manager
Xsport Fitness
06.2020 - 02.2021
- Directed and supervised employees engaged in sales, inventory-taking and performing services for customers
- Maintained high standards of client relations
- Executed managerial duties as assigned
- Organized and assisted with day-to-day operations such as customer service events and presented solutions for business growth
Public Relations Campaign Manager
Eaton Art Gallery
01.2020 - 04.2020
- Studied objectives, promotional policies and needs of the organization by working closely with the owners in order to develop PR strategies to promote products/services
- Created a campaign for business growth by maintaining client relations to establish a public presence and influence public opinion
Education
Bachelor of Science - Public Relations, Psychology
Illinois State University
Normal, IL01.2020
Skills
- Proficient in all Microsoft office applications
- Customer Service
- Winning Attitude
- Leadership/Management Experience
- Adaptable
- Excellent written & verbal communication
- Public Relations
- Training and development
- Sales and marketing
Certification
- Level 1 Coach, Kidstrong
Timeline
Fan Services Gameday Team Member
Chicago Bears
08.2022 - 06.2023
Lead Coach
Kidstrong
05.2022 - Current
Assistant Operations Manager
Xsport Fitness
06.2020 - 02.2021
Public Relations Campaign Manager
Eaton Art Gallery
01.2020 - 04.2020
Bachelor of Science - Public Relations, Psychology
Illinois State University
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