ANNA GENKINGER
Aledo
Summary
Dynamic and dependable professional with a proven track record at Walt Disney World Resort, specializing in passenger safety and exemplary customer service. Demonstrates expertise in vehicle inspections and route navigation while consistently upholding DOT regulations. Recognized for strong communication skills and an impeccable safety record, contributing to a seamless travel experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bus Driver
Walt Disney World Resort
Orlando
12.2021 - 03.2025
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Announced stops clearly to help passengers disembark at correct locations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Drove specified routes in compliance with traffic regulations and time schedules.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Greeted customers in a friendly manner when boarding the bus.
- Cleaned and sanitized bus interiors to lessen germ spread.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Upheld strict DOT reporting records for trips, vehicles and notable incidents.
Associate
Amazon
Aburndale
10.2020 - 01.2021
- Perform quality checks on products and parts
- Package finished products and prepare them for shipment
- Rotate through all the tasks required in a particular production process
- Shovel, sweep, or otherwise clean work areas
- Maintain production equipment and machinery
- Operate machinery and heavy equipment, such as forklifts
Hostess
Walt Disney World
Lake Buena Vista
04.2019 - 03.2020
- Record details of attendance, sales, receipts, reservations, or repair activities
- Provide information about facilities, entertainment options, and rules and regulations
- Direct patrons to rides, seats, or attractions
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons
- Clean sporting equipment, vehicles, rides, booths, facilities, or grounds
- Keep informed of shut-down and emergency evacuation procedures
- Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas
- Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals
- Fasten safety devices for patrons, or provide them with directions for fastening devices
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts
City Carrier
United States Postal Service
Iowa City
12.2013 - 06.2018
- Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork
- Sort mail for delivery, arranging it in delivery sequence
- Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks
- Return to the post office with mail collected from homes, businesses, and public mailboxes
- Turn in money and receipts collected along mail routes
- Sign for cash-on-delivery and registered mail before leaving the post office
- Record address changes and redirect mail for those addresses
- Hold mail for customers who are away from delivery locations
- Bundle mail in preparation for delivery or transportation to relay boxes
- Leave notices telling patrons where to collect mail that could not be delivered
- Meet schedules for the collection and return of mail
- Return incorrectly addressed mail to senders
- Maintain accurate records of deliveries
- Answer customers' questions about postal services and regulations
- Provide customers with change of address cards and other forms
- Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes
- Register, certify, and insure parcels and letters
- Travel to post offices to pick up the mail for routes and/or pick up mail from postal relay boxes
- Enter change of address orders into computers that process forwarding address stickers
- Complete forms that notify publishers of address changes
Paramedic
Seals Ambulance
Shelbyville
04.2009 - 10.2013
- Administer first aid treatment or life support care to sick or injured persons in prehospital settings
- Perform emergency diagnostic and treatment procedures, such as stomach suction, airway management, or heart monitoring, during ambulance ride
- Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment
- Immobilize patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization device
- Maintain vehicles and medical and communication equipment and replenish first aid equipment and supplies
- Assess nature and extent of illness or injury to establish and prioritize medical procedures
- Communicate with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims, or to receive instructions for further treatment
- Comfort and reassure patients
- Decontaminate ambulance interior following treatment of patient with infectious disease and report case to proper authorities
- Operate equipment, such as electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in advanced life support environments
- Drive mobile intensive care unit to specified location, following instructions from emergency medical dispatcher
- Coordinate with treatment center personnel to obtain patients' vital statistics and medical history, to determine the circumstances of the emergency, and to administer emergency treatment
- Coordinate work with other emergency medical team members or police or fire department personnel
- Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge
- Administer drugs, orally or by injection, or perform intravenous procedures under a physician's direction
Education
GED -
Black Hawk College
Moline, IL12-2025
Some College (No Degree) - Medical Anthropology
University of Central Florida
Orlando, FL12-2024
English Education -
ANDERSON UNIVERSITY
Anderson, IN05.2013
EMS -
TRINITY COLLEGE OF MEDICINE
Rock Island, IL06.2008
Skills
- Vehicle inspection
- Route navigation
- Traffic regulation compliance
- Passenger safety
- Customer service
- Safety protocol adherence
- Record maintenance
- Time management
- Emergency response
- Communication skills
- Problem solving
- Safe driving techniques
- Commercial driving
- Defensive driving expert
- Vehicle inspections
- Clear communication
- Patience under pressure
- Inclement weather driving
- Disability awareness
- Navigation and road safety
- Map proficiency
- Safety practices
- Passenger assistance
- Route schedule adherence
- First aid
- Impeccable safety history
- Emergency procedures
- Wheelchair lift operation
- DOT regulations
- Elderly and disabled assistance
- Clean driving record
- Pre-trip inspections
- Air brake certification
- Defensive driving
- Passenger interaction
- Local routes
- Technology-based navigation
- Problem-solving
- Dependability and punctuality
- Adaptable to change
- Strong safety history
- Weather condition driving
- DOT standards
- Commercial drivers license CDL
- Complaint and conflict resolution
- Situational awareness
- Customer complaint resolution
References
- Andrew Morrow, Paramedic FTO, Medic EMS, Andy.morrow@gmail.com
- Ron Stein, Friend, USPS, Ron.stein@gmail.com, (319) 371-6763
- Laura Beth Olive, Former Co-Worker, Cummins Diesel, Lb.wilde@gmail.com, (812) 390-6504
Certification
CDL-B with Passenger Endorsement
Timeline
Bus Driver
Walt Disney World Resort
12.2021 - 03.2025
Associate
Amazon
10.2020 - 01.2021
Hostess
Walt Disney World
04.2019 - 03.2020
City Carrier
United States Postal Service
12.2013 - 06.2018
Paramedic
Seals Ambulance
04.2009 - 10.2013
GED -
Black Hawk College
Some College (No Degree) - Medical Anthropology
University of Central Florida
English Education -
ANDERSON UNIVERSITY
EMS -
TRINITY COLLEGE OF MEDICINE