Summary
Overview
Work History
Education
Skills
Timeline
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Anna Duffy

Frankfort

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Intern

State Farm
05.2025 - 08.2025
  • Assisted in processing insurance claims, ensuring accuracy and compliance with company policies.
  • Supported team members in conducting customer outreach and follow-up communications.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Participated in training sessions to enhance knowledge of insurance products and services offered by State Farm.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Cashier

Whitmore Ace Hardware
03.2023 - 11.2023
  • Assisted customers in product selection and provided exceptional service to enhance satisfaction.
  • Maintained store organization and cleanliness, ensuring optimal shopping experience for customers.
  • Operated cash register efficiently, handling transactions accurately and providing change promptly.
  • Monitored inventory levels, restocked merchandise, and reported discrepancies to management promptly.
  • Implemented visual merchandising strategies to attract customers and improve product visibility.

Wait Staff Member

El Patron Restaurant
09.2022 - 03.2023
  • Provided exceptional customer service, ensuring timely and accurate order delivery.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Adapted quickly to fast-paced environment, managing multiple tables simultaneously during peak hours.

Cashier

Whitmore Ace Hardware
05.2019 - 08.2022
  • Adapted to changing environments by learning new procedures and technologies quickly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled cash, credit, and debit transactions while ensuring compliance with company policies.

Education

Bachelor of Arts - Business Administration

Governors State University
University Park
05-2026

Certificate - Business

Joliet Junior College
Joliet, IL
05-2024

Skills

  • Effective team collaboration
  • Efficient learner
  • Goal-oriented mindset
  • Analytical problem-solving

Timeline

Intern

State Farm
05.2025 - 08.2025

Cashier

Whitmore Ace Hardware
03.2023 - 11.2023

Wait Staff Member

El Patron Restaurant
09.2022 - 03.2023

Cashier

Whitmore Ace Hardware
05.2019 - 08.2022

Bachelor of Arts - Business Administration

Governors State University

Certificate - Business

Joliet Junior College

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Anna Duffy