Ankita Dash
San Jose
Summary
Organized Senior Technical Program Manager with a commitment to resolving customer issues through streamlined software development processes. Proven history of driving efficiency improvements and cost reductions across large-scale technical projects. Offering analytical problem-solving and strong critical thinking skills, with 13+ years of experience in the industry.
Overview
11
11
years of professional experience
Work History
Technical Program Manager
Merp Systems
02.2022 - Current
- Led end-to-end delivery of a Case Management System including architecture planning, implementation, and post-launch support for enterprise clients.
- Implemented Agile methodologies coaching teams in Scrum and Kanban practices, leading to a 25% increase in sprint velocity and faster feature rollouts.
- Optimized program execution by re-engineering workflow processes for our Federal customers, reducing time-to-market for new features by 30%, while maintaining quality standards.
- Created a custom executive reporting dashboard, providing real-time visibility into program health, resource allocation, and risk, streamlining decision-making.
- Managed relationships with third-party vendors and partners to deliver key integrations and technologies, reducing vendor onboarding time by 35%.
- Created transparent and scalable communication frameworks that improved program visibility and accountability, resulting in a 20% boost in team performance.
Software Engineer | Technical Program Manager
Salesforce
02.2019 - 02.2022
- Designed and led the conversion of a Monolith UI into a Micro Front-End Architecture, reducing complexity and increasing maintainability and reusability.
- Managed cross-functional projects from definition through execution, ensuring successful delivery.
- Optimized onboarding strategy for Einstein Analytics customers, enabling the tracking of key metrics and KPIs.
- Spearheaded the full life cycle of a digital badging project, from idea generation through deployment, optimizing the release value stream.
- Simplified complex project architectures for leadership, facilitating informed decision-making, and highlighting risks to the roadmap.
- Recommended state management and data storage solutions, reducing technical debt by 20%.
- Enhanced onboarding and engagement experiences for Analytics customers.
Front End Software Engineer
Twilio
07.2016 - 02.2019
- Shipped production level code for our IoT customers that is efficient and scalable using JavaScript Frameworks.
- Improved performance issues by 13% around massive data and page requests, resolved using conditional loading.
- Implemented device-look up and connect-to-host features for Electric Imp's Connect Platform.
- Displayed customer's deployed and connected products using data monitoring and visualization tools.
- Built an IoT UI app integrating the SDK for web browsers (mobile and desktop) for easy connectivity of devices.
Software Engineer
Intel
07.2013 - 07.2016
- Developed performance analysis tools that emulate LTE hardware chips, enabling them to run on Linux environments.
- Delivered comprehensive software infrastructure supporting the entire chip design process, from development to debugging.
- Improved scalability by 7% through automating design flows, reducing redundancy via libraries and version control.
- Provided technical leadership to interns, guiding them in troubleshooting and problem
Education
Master of Science - Electrical And Computer Engineering
University of Maryland College Park
College Park, Maryland05-2013
Bachelor of Engineering - Electronics And Communication Engineering
Maharshi Dayanand University
Haryana, India08-2010
Skills
- Process improvement initiatives
- Cross-functional team leadership
- Training delivery
- Agile project management
- Web development tools
- Client management
- Gathering requirements
- Creating procedures
- Program implementation
- Work flow planning
- Quality assurance and control
- Organization
- Planning
Honors and Awards
- Gold Medalist for academic excellence, Maharshi Dayanand University - 2010
- Departmental Award for Excellence in delivering bug-free solutions swiftly at Intel.
- Publication “M Logger” published and presented in IEEE 2010.
- Bug of the Year award, Electric Imp to help identify a very crucial bug before deployment release.
- Technovation Mentor – Empowered young girls to work in teams and build technical acumen lasting in real-world app.
- Teaching Assistant – teaching young girls to code with Girl Develop It, San Jose Chapter
Timeline
Technical Program Manager
Merp Systems
02.2022 - Current
Software Engineer | Technical Program Manager
Salesforce
02.2019 - 02.2022
Front End Software Engineer
Twilio
07.2016 - 02.2019
Software Engineer
Intel
07.2013 - 07.2016
Master of Science - Electrical And Computer Engineering
University of Maryland College Park
Bachelor of Engineering - Electronics And Communication Engineering
Maharshi Dayanand University
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