Anjelina Alberga
Mt. Prospect
Summary
Background in managing front-office operations in medical setting. Experienced with team management, player development, and strategic planning. Utilizes deep understanding of game strategies to enhance team performance. Track record of creating positive and motivating a positive and motivating environment that drives players towards excellence.
Overview
11
11
years of professional experience
Work History
Club Volleyball Coach
Rolling Thunder Volleyball Club
09.2024 - Current
- In charge of two teams ages ranging from 12-16 years old
- Helped develop and implement training programs to enhance player skills and teamwork.
- Evaluated player performance through regular assessments to drive improvement strategies.
- Analyzed game footage to identify areas for tactical adjustments and skill enhancement.
- Led team meetings to discuss strategies, motivate players, and review progress regularly.
Medical Office Receptionist
Northwest Community Hospital, Medical Group
05.2023 - 06.2024
- Managed patient scheduling and coordinated appointments efficiently to optimize clinic workflow.
- Developed patient communication strategies that improved appointment reminders and follow-up processes.
- Give respect and compassion when taking messages over the phone or in person for patients to send to the doctors clinical team.
- Used Outlook and other programming on day to day basis
- Processed patient registrations and insurance verifications accurately, ensuring compliance with healthcare regulations.
Sales Associate
Vans, Woodfield Mall Schaumburg
11.2021 - 01.2022
- Assisted customers with product selection, enhancing overall shopping experience.
- Prepared merchandise for sales floor by pricing or tagging and organized the stock room.
- Processed customer transactions efficiently, maintaining accuracy and attention to detail.
Cashier
Ruffolo Fresh Market, Arlington Heights
03.2015 - 11.2017
- Managed cash drawer, ensuring balanced daily cash flow and adherence to company policies.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Maintained organized and well-stocked checkout areas, promoting efficient customer transactions,
- Answered phone calls and took orders for the in-store taqueria
Education
No Degree - Meteorology
Western Illinois University
Macomb, IL05-2023
High School Diploma -
Rolling Meadows High School
Rolling Meadows, IL05-2018
Skills
- Customer service
- Work ethic
- Organization
- Technologically Proficient
- Hardworking
- Compassionate
Timeline
Club Volleyball Coach
Rolling Thunder Volleyball Club
09.2024 - Current
Medical Office Receptionist
Northwest Community Hospital, Medical Group
05.2023 - 06.2024
Sales Associate
Vans, Woodfield Mall Schaumburg
11.2021 - 01.2022
Cashier
Ruffolo Fresh Market, Arlington Heights
03.2015 - 11.2017
No Degree - Meteorology
Western Illinois University
High School Diploma -
Rolling Meadows High School