Detail-oriented Pharmacy Technician skilled in prescription processing, medication preparation, and inventory management. Committed to providing exceptional customer service while ensuring compliance with regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreen's Pharmacy
O'Fallon
04.2023 - 03.2026
Processed prescription orders accurately and efficiently for patient needs.
Assisted pharmacists in preparing medications and labeling prescriptions.
Delivered customer service by addressing inquiries about services and insurance processes.
Utilized pharmacy software to maintain accurate patient records and streamline prescription data management.
Collaborated with healthcare professionals to resolve medication issues promptly.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Oversaw inventory management by rotating stock, removing expired or damaged products, and ensuring accuracy in drug counts.
Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
Performed administrative duties such as filing, data entry, answering phones.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
Established and updated patient profiles, medications and insurance details.
Assisted in the training of new hires showing them how the system works and answering any questions that they could have.
Verified patients' identities at pickup to prevent sale of wrong medications.
Helped patients in the process of giving vaccinations.
Sales Associate
Forever 21
Fairview Heights
09.2021 - 04.2023
Guided customers in selecting merchandise and provided detailed product information to enhance their shopping experience.
Aided customers in locating specific products, addressing inquiries, and offering tailored product advice.
Handled customer complaints in a professional manner.
Processed transactions accurately and handled cash registers.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Ensured visual standards and organized merchandise displays to create an inviting shopping environment.
Collaborated with team members to restock shelves.
Monitored fitting rooms for cleanliness and organization during peak hours.
Education
High School Diploma -
Belleville Township High School- East
Belleville, IL
05-2024
Skills
Prescription processing
Medication preparation
Pharmacy software
Insurance claims processing
Drug utilization review
Refill requests
Inventory management
Compliance with regulations
Pharmaceutical calculations
Pharmacology
Advanced math skills
Workflow optimization
Stocking shelves
Supply restocking
Team collaboration
Staff training and development
New hire onboarding
Problem solving
Effective communication
Conflict resolution
Empathy and patience
Supply restocking
Certification
ExCPT Pharmacy Technician License- National Healthcareer Association