Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anita Sparling

Yale

Overview

12
12
years of professional experience
2012
2012
years of post-secondary education

Work History

Sales Associate

Fas Mart
Montrose
03.2025 - Current
  • I run the evening shift 3 days a week by myself completely and lock up the store
  • Operated cash register and processed transactions efficiently.
  • Maintained store cleanliness and organized merchandise displays.
  • Handled customer complaints professionally and resolved issues promptly.
  • Helped customers find specific products, answered questions, and offered product advice.

Caregiver

Visiting Angels Home Care
Effingham
12.2024 - Current
  • I do fill in positions as needed

  • Assisted clients with daily living activities and personal hygiene.
  • Organized and maintained a clean and safe environment for clients.
  • Communicated effectively with clients to understand their needs and preferences.
  • Monitored client health status and reported changes to the healthcare team.
  • Provided companionship to enhance client emotional well-being and reduce isolation.
  • Assisted with mobility support, including lifting, transferring, and walking clients safely.
  • Supported bathing, dressing and personal care needs.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.

Manager

Grinders coffee
Mattoon
01.2014 - 01.2017
  • Supervised daily operations to ensure efficient coffee shop workflow.
  • Trained and mentored staff to enhance customer service skills.
  • Managed inventory levels and ordered supplies as needed for operations.
  • Developed staff schedules to maintain optimal coverage during peak hours.
  • Resolved customer complaints to improve satisfaction and loyalty.
  • Maintained cleanliness and organization of the coffee shop environment.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Ensured compliance with all applicable laws, regulations, industry standards.

Education

Frontier Community College
Flora, IL

Skills

  • Customer relationship management
  • Conflict resolution
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Customer service
  • Friendly and outgoing
  • Calm demeanor

Languages

English
Professional

Timeline

Sales Associate

Fas Mart
03.2025 - Current

Caregiver

Visiting Angels Home Care
12.2024 - Current

Manager

Grinders coffee
01.2014 - 01.2017

Frontier Community College

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Anita Sparling