Anissa Diaz
Chicago
Summary
I am seeking a challenging and evolving environment where I can serve and establish a pleasing career for myself. I would like to work at a company where I can use my talents and skills to grow and expand within.
Overview
9
9
years of professional experience
Work History
Business Owner / Lashartist
LashedxCash
06.2020 - Current
- Design specific eyelash treatment based on client request
- Perform professional eyelash application and inform client on proper care
- Manage inventory as well as ordered and stocked product line
- Answer client calls, emails, and texts in regards to any appointment/information for lash extensions
- Performed daily using AcuityScheduling, QuickBooks, strong research
Customer Service / Secretary
North-shore Hospital
03.2020 - 06.2020
- Performed all Administrative duties assigned
- Answered patients calls, emails, medicine request, schedule procedures and surgeries
- Answered questions and Helped any patient to sign up for my chart
Customer Service / Sales Representative / BDC
Marino CJD
09.2019 - 03.2020
- Performed all Administrative duties assigned
- Answered customers calls, emails and internet inquires
- Responded promptly to customer questions and advised customers on purchases and promotions
- Utilized strong skills in the use of VinSolutions, Dealer-connect and Dealer-inspire
Customer Service / Sales Representative / BDC
Zeigler Auto
06.2017 - 09.2019
- Perform all Administrative duties assigned
- Answered sales calls, emails and internet inquires
- Perform scheduling, data entry resulting showroom traffic
Collections Manager
Sherman Dodge
04.2017 - 06.2017
- Oversee the collection efforts of the establishment
- Locate and advise customers whom obtain delinquencies
- Collect outstanding payments and update documentations
Customer Service / Sales Representative / BDC
Sherman Dodge
02.2016 - 06.2017
- Perform all Administrative duties assigned
- Resolved customer concerns in a composed, optimistic, and delicate manner; made customers feel valued and appreciated
- Perform scheduling, data entry
Education
Lash Certification -
Lashed Doll Beauty
Chicago, IL01.2019
High School Diploma -
Carl Schurz High School
Chicago, IL01.2016
Skills
- Customer service
- Customer relations
Timeline
Business Owner / Lashartist
LashedxCash
06.2020 - Current
Customer Service / Secretary
North-shore Hospital
03.2020 - 06.2020
Customer Service / Sales Representative / BDC
Marino CJD
09.2019 - 03.2020
Customer Service / Sales Representative / BDC
Zeigler Auto
06.2017 - 09.2019
Collections Manager
Sherman Dodge
04.2017 - 06.2017
Customer Service / Sales Representative / BDC
Sherman Dodge
02.2016 - 06.2017
Lash Certification -
Lashed Doll Beauty
High School Diploma -
Carl Schurz High School
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