Anisha Thompson
McHenry
Summary
Dynamic Workforce Relations Consultant with Allstate Insurance Co., skilled in talent acquisition and employee relations. Proven track record in enhancing performance management processes and implementing strategic improvements. Adept at fostering collaboration and coaching leaders, driving organizational success through effective change management and communication.
Overview
11
11
years of professional experience
Work History
Workforce Relations Consultant
Allstate Insurance Co.
Northbrook
11.2020 - Current
- Advise leaders on employee performance, behavior, and attendance concerns
- Draft performance improvement plans, disciplinary actions, and termination packages
- Conduct employee investigations, interviews, and debrief sessions with sales and district market leaders
- Manage return-to-work and job abandonment letters
- Address employee workplace concerns and partner with Sedgwick on claims status
- Support exclusive agents regarding licensed sales producer terminations
- Respond to Department of Insurance inquiries and i-Report cases
Recruiting Operations Analyst
Allstate Insurance Co.
Northbrook
03.2016 - 11.2020
- Oversee all aspects of the interview process, including scheduling, background checks, and onboarding
- Partner with hiring managers and recruiters to ensure an efficient talent acquisition process
- Serve as a subject matter expert for recruitment operations, providing training and mentorship
- Implement process improvements, technology enhancements, and diversity initiatives
- Manage candidate travel arrangements and reconcile company expenses
Underwriting Examiner Associate III
Allstate Insurance Co.
Northbrook
06.2014 - 03.2016
- Processed new business applications, renewals, and endorsements per company policies
- Provided customer support, managing high-volume phone interactions
- Resolved data deficiencies and communicated risk eligibility details to stakeholders
- Conducted trend analysis to identify process improvement opportunities
Education
Bachelor of Business Administration -
University of Phoenix
Phoenix, AZSkills
- Talent Acquisition & Onboarding
- Employee Relations & Investigations
- Performance Management
- HRIS Systems & Process Improvement
- Change Management
- Strategic Planning & Execution
- Client & Candidate Experience
- Communication & Collaboration
- Coaching & Leadership Development
Professional Development
- HRCI PHR Certification
- Workday HRIS & Talent Acquisition Systems Training
- Advanced Microsoft Office & Data Analytics
- Change Management & Process Improvement Training
Timeline
Workforce Relations Consultant
Allstate Insurance Co.
11.2020 - Current
Recruiting Operations Analyst
Allstate Insurance Co.
03.2016 - 11.2020
Underwriting Examiner Associate III
Allstate Insurance Co.
06.2014 - 03.2016
Bachelor of Business Administration -
University of Phoenix