Angie Sanchez
Chicago
Summary
Dedicated professional with proven skills in customer service, teamwork, and problem-solving. Experience in training others and improving operational efficiency, ready to enhance community impact through strong organizational and time management abilities.
Overview
11
11
years of professional experience
Work History
Volunteer
Greater Chicago Food
Chicago, IL
02.2026 - 04.2026
- Coordinated food distribution efforts to efficiently serve community needs.
- Trained new volunteers on operational procedures and safety protocols.
- Streamlined inventory management processes, improving efficiency in resource allocation.
- Oversaw logistics for food drives, ensuring timely delivery and proper handling of goods.
Customer Service Representative
Mariano's
Chicago, IL
01.2023 - 02.2026
- Resolved customer inquiries and complaints efficiently to enhance satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems for streamlined operations.
- Trained new employees on customer service best practices and company policies.
- Collaborated with team members to ensure timely restocking of merchandise on sales floor.
Caregiver
State at Home Mother
Chicago, IL
10.2020 - 07.2022
- Provided personalized care and assistance to children, ensuring safety and well-being.
- Developed and implemented daily routines promoting physical, emotional, and social development.
- Coordinated educational activities to stimulate learning and engagement in age-appropriate content.
- Assisted with meal planning and preparation, accommodating dietary restrictions and preferences.
Waitress Trainee
Best Waiters of Chicago
Chicago, IL
01.2019 - 06.2020
- Provided excellent customer service by promptly addressing guest inquiries and concerns.
- Assisted in training new staff on menu items and restaurant procedures.
- Collaborated with kitchen staff to ensure timely order delivery and meal presentation.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Cashier
Subway
300 E Randolph St
01.2015 - 05.2019
- Processed customer orders accurately and efficiently, ensuring prompt service delivery.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new staff on operational procedures and customer service techniques.
- Handled cash transactions and managed register operations with attention to detail.
Education
Nursing
Malcolm X
1900 W Jackson Blvd08.2020
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Time management
- Flexible schedule
- Customer service
- Data entry
Languages
Spanish
Timeline
Volunteer
Greater Chicago Food
02.2026 - 04.2026
Customer Service Representative
Mariano's
01.2023 - 02.2026
Caregiver
State at Home Mother
10.2020 - 07.2022
Waitress Trainee
Best Waiters of Chicago
01.2019 - 06.2020
Cashier
Subway
01.2015 - 05.2019
Nursing
Malcolm X