Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angie Riveros

Chicago

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

7
7
years of professional experience

Work History

General Labor Worker

Atlas Fibre
09.2024 - 03.2025
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
  • Increased worksite efficiency by organizing and maintaining a clean work area.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
  • Supported team members in completing complex tasks, resulting in improved overall performance.
  • Efficiently completed manual labor tasks under varying weather conditions while maintaining a safe environment for coworkers.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Collaborated with diverse teams on various projects, demonstrating adaptability and strong communication skills.
  • Reduced workplace accidents by strictly adhering to safety protocols and procedures.
  • Assisted skilled tradespeople with specialized tasks as required thus contributing towards seamless workflow.
  • Operated heavy machinery safely, minimizing potential hazards on the job site.
  • Disassembled structures or equipment carefully, reducing damage during removal processes.
  • Carried out basic repair work on equipment when needed to reduce downtime caused due to malfunctions.
  • Ensured timely project completion with effective time management and coordination among crew members.
  • Maintained inventory of supplies and tools, allowing for better resource allocation and reduced downtime.
  • Enhanced site aesthetics and functionality by applying finishes to surfaces.
  • Maintained clean and safe job sites, reducing potential hazards and promoting productive work environment.
  • Cleaned and maintained tools, equipment and worksites.

Waitress

Catering Services
06.2024 - 01.2025
  • Performed opening and closing duties such as setting up the dining area, restocking supplies
  • Greeted guests and provided menus
  • Maintained records of transactions made during shift as required by law or company policy
  • Monitored dining room for cleanliness and proper set-up at all times
  • Checked food before serving it to customers
  • Followed health safety guidelines when preparing and serving food products
  • Cleaned tables and chairs to prepare dining area for next customers
  • Served food and beverages to patrons and immediately remedied issues with orders
  • Promoted desserts, appetizers, and specialty drinks to optimize sales
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers

General Labor Worker

Usa bouquet
01.2024 - 02.2024
  • Performed minor repairs on equipment as needed
  • Applied sealants to exterior surfaces such as window frames, doors
  • Climbed ladders to reach high places while performing repairs and installations
  • Collected debris from job sites for disposal purposes
  • Assisted skilled workers in their duties
  • Measured materials accurately prior to cutting them into required sizes and shapes
  • Loaded and unloaded materials onto and off of trucks
  • Cleaned up job sites after completion of projects
  • Assisted team members with maintaining orderly and clean workspaces
  • Maintained cleanliness and organization in work areas to ensure safety and efficiency
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met
  • Managed inventory and supplies to ensure materials were available when needed

Management Assistant

AGM SALUD CTA
12.2022 - 10.2023
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Motivated and encouraged team members to communicate more openly and constructively with each other
  • Understood and followed oral and written directions
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Identified needs of customers promptly and efficiently
  • Maintained schedule of class assignments to meet deadlines
  • Leveraged [Software] skills to input and compile data gathered from various sources

Operational Assistant

ENVIA COLVANES
04.2019 - 03.2022
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Answered work phones and routed correspondence to correct parties
  • Maintained communication with customer service and dispatch to coordinate deliveries
  • Helped senior staff carry out daily facility operations, set schedules and meet customer requirements
  • Monitored inventory levels and ordered new supplies to prevent shortages
  • Worked with users and support teams to troubleshoot reported problems
  • Assisted management in making important decisions by collecting, organizing and modeling data
  • Detailed operations activities by producing and distributing high-quality reports
  • Prepared conference rooms for meetings and took minutes
  • Organized and filed important company documents, spreadsheets and reports
  • Worked closely with other departments on special projects
  • Identified internal problems and recommended solutions to upper management
  • Scheduled appointments, meetings and interviews for employees and clients
  • Supervised supply and mobility operations and special projects

Operations Assistant

SEGURIDAD NAPOLES
06.2018 - 02.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Identified needs of customers promptly and efficiently
  • Assisted with customer requests and answered questions to improve satisfaction
  • Maintained updated knowledge through continuing education and advanced training
  • Motivated and encouraged team members to communicate more openly and constructively with each other
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Collaborated with others to discuss new opportunities
  • Recognized by management for providing exceptional customer service
  • Maintained schedule of class assignments to meet deadlines
  • Delivered products to customer locations on time

Education

Master of Science - BUSINESS ADMINISTRATION

FUNDACION UNIVERSITARIA DEL AREA ANDINA
Bogota
08.2019

TECHNOLOGY IN ADMINISTRATIVE MANAGEMENT - ADMINISTRATIVE MANAGEMENT

SENA
SOACHA, CUNDINAMARCA
10.2015

ORAL HEALTH TECHNICIAN -

CAMPO ALTO
BOGOTA, CUNDINAMARCA
08.2013

Skills

  • Conflict Resolution
  • Flexible Schedule
  • Planning & Organizing
  • Critical Thinking
  • Supervision & Leadership
  • Problem Resolution
  • Training & Development
  • Good Work Ethic
  • Data Management
  • Microsoft Office
  • Active Listening
  • Customer Service
  • Computer Skills
  • Friendly, Positive Attitude
  • People Skills
  • Organizational Skills
  • Table Bussing
  • Dining customer service
  • Service prioritization
  • Sales expertise
  • Quality Control
  • Exceptional customer service
  • Buffet setup and takedown
  • Strong Work Ethic
  • Professional Appearance
  • Cash Handling

Timeline

General Labor Worker

Atlas Fibre
09.2024 - 03.2025

Waitress

Catering Services
06.2024 - 01.2025

General Labor Worker

Usa bouquet
01.2024 - 02.2024

Management Assistant

AGM SALUD CTA
12.2022 - 10.2023

Operational Assistant

ENVIA COLVANES
04.2019 - 03.2022

Operations Assistant

SEGURIDAD NAPOLES
06.2018 - 02.2019

Master of Science - BUSINESS ADMINISTRATION

FUNDACION UNIVERSITARIA DEL AREA ANDINA

TECHNOLOGY IN ADMINISTRATIVE MANAGEMENT - ADMINISTRATIVE MANAGEMENT

SENA

ORAL HEALTH TECHNICIAN -

CAMPO ALTO
Angie Riveros