Angie Bailes

Advise patients on product ,sales ,scan id's for entry to building following state law procedures . Stock and label

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created monthly reports for senior management summarizing operational performance metrics.
• Coached, mentored and trained team members in order to improve their job performance.
• Established processes to ensure efficient workflow throughout the organization.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Initiated new projects that resulted in increased productivity across all departments.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Provided leadership during times of organizational change or crisis situations.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Implemented new technologies to streamline operations, reduce costs, and improve customer service.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Organized special events such as conferences or training sessions for employees.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Trained employees on additional job positions to maintain coverage of roles.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.