Angelique Swain
Chicago
Summary
Dynamic Delivery Sales Administrator at Blue Plate Catering with proven expertise in boosting sales revenue through efficient order processing and collaboration. Skilled in report generation and problem-solving, I enhanced customer satisfaction by addressing inquiries promptly and implementing improvements, resulting in a notable increase in guest satisfaction during events.
Overview
13
13
years of professional experience
Work History
Delivery Sales Administrator
Blue Plate Catering
01.2023 - 03.2025
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales by timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
Event Supervisor
Blue Plate Catering
05.2012 - 01.2023
- Managed event service staff and bartenders. Responsible for the completion of beverage inventory and event summary documentation.
- Strong communication, internal and external customer skills. Worked closely with the sales, culinary, and venue teams.
- Worked with florists, photographers, and musicians during events.
- Ensured timely communication across all levels – internal teams, vendors, venue staff, and clients – to keep everyone informed and aligned on event progress and any arising issues.
- Enhanced event experience by ensuring seamless coordination of all aspects from setup to teardown.
- Conducted post-event evaluations to identify areas of improvement for continuous enhancement of future events.
- Increased overall guest satisfaction by monitoring feedback and implementing improvements as needed during the course of events.
Education
Bachelor of Science - Health Sciences
Chicago State University
Chicago, ILAssociate of Applied Science - Diagnostic Medical Sonography
Triton College
River Grove, ILSkills
- Report generation
- Direct sales
- Sales tracking
- Processing payments
- Product knowledge
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Time management
- Sales training
- Interpersonal skills
- Analytical thinking
Timeline
Delivery Sales Administrator
Blue Plate Catering
01.2023 - 03.2025
Event Supervisor
Blue Plate Catering
05.2012 - 01.2023
Bachelor of Science - Health Sciences
Chicago State University
Associate of Applied Science - Diagnostic Medical Sonography
Triton College
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