Angelique Koren
Kiryat Ono
Summary
I am enthusiastic, self-motivated, reliable, responsible, and hard-working individual with a mature approach to teamwork. Adaptable to challenging situations, excels in collaborative team settings and when working independently. Skilled at performing effectively under pressure and meeting strict deadlines.
Overview
19
19
years of professional experience
2
2
Languages
Work History
QA manager
Tyme Global Technologies
09.2023 - 11.2024
- Responsible for the QA team for an AI software sold to hotels.
- In my time at this position, I have hit every goal the company set out for me within the designated time frame.
- Championed data-driven decision-making within the QA team, leveraging analytics tools to monitor progress and identify areas for improvement.
- Improved overall efficiency of the QA department through strategic planning and resource allocation.
- Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
Dan Lounge Supervisor
QAS Group
06.2018 - 08.2020
- Responsible for running the British Airways first-class Lounge at Ben Gurion Airport.
- Managing staff and shift schedules, and overseeing the day-to-day tasks in the lounge regarding staff and passengers.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
Long Term Insurance, Medical aid, and Provident fund Broker
Ely Aluf & Associates
06.2006 - 12.2015
- Responsible for quotations and claim submissions for both medical aid and Provident fund policies.
- Capturing of clients' confidential data for Life policies.
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
Education
High School Diploma -
Krugersdorp High School
Johannesburg, South Africa 04.2001 - 01.2001
Skills
- Proficient in Microsoft Office (Excel, Word)
- Proficient in Google apps (Docs, Sheets)
- Communication
- Problem solving
- Teamwork
- Leadership
- Adaptability
Timeline
QA manager
Tyme Global Technologies
09.2023 - 11.2024
Dan Lounge Supervisor
QAS Group
06.2018 - 08.2020
Long Term Insurance, Medical aid, and Provident fund Broker
Ely Aluf & Associates
06.2006 - 12.2015
High School Diploma -
Krugersdorp High School
04.2001 - 01.2001
Similar Profiles
Taylor BrooksteinTaylor Brookstein
Central Reservations Agent at Tyme Global TechnologiesCentral Reservations Agent at Tyme Global Technologies
Shelly - Ann JosephShelly - Ann Joseph
Reservation Agent at Tyme Global TechnologiesReservation Agent at Tyme Global Technologies
Curtrina HansleyCurtrina Hansley
PBX Operator at Tyme Global TechnologiesPBX Operator at Tyme Global Technologies
Shon GorinShon Gorin
Tier 2 Cyber Security Analyst at Citadel ConsultingTier 2 Cyber Security Analyst at Citadel Consulting
Dor KrimenantDor Krimenant
Media & Social Manager at Gan Sipur CaféMedia & Social Manager at Gan Sipur Café