Angelique Diaz
Cicero
Summary
Experienced with location management. Utilizes strategic planning and operational oversight to enhance site performance. Track record of effective team leadership and conflict resolution.
Recent graduate with foundational knowledge in ECE and Law Enforcement and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Location Manager
Funflatables Fun Center Inc.
North Riverside, IL
08.2022 - 01.2025
- Oversaw daily operations to ensure smooth functioning of entertainment activities.
- Managed scheduling and staffing for events, optimizing resource allocation.
- Collaborated with vendors to maintain equipment and supplies, ensuring high-quality service delivery.
- Developed training programs for new staff, enhancing onboarding efficiency and team performance.
- Anticipated, resolved and prevented operating difficulties through successful policies.
- Developed strong relationships with local authorities to facilitate smooth production processes and minimize disruptions.
- Enhanced safety protocols, conducting thorough site inspections to identify potential hazards.
Retail Sales Associate
Burlington Coat Factory Department Store
North Riverside, IL
06.2018 - 08.2021
- Delivered exceptional customer service, enhancing shopping experience and fostering repeat business.
- Assisted in inventory management, ensuring accurate stock levels and organized displays.
- Resolved customer inquiries and concerns effectively, maintaining high satisfaction ratings.
- Conducted regular merchandise audits, identifying discrepancies and streamlining replenishment processes.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Associate of Applied Science - Law Enforcement
Morton College
Cicero, IL05-2026
Graduate Certificate - ECE
Morton College
Cicero, IL12-2025
Skills
- Workload planning
- Customer service
- Team supervision
- Sales
- Effective multitasking
- Punctual and dependable
- Active listening
- Self-driven and motivated
- Creative thinking
- Time management
- Problem-solving
- Problem-solving abilities
Timeline
Location Manager
Funflatables Fun Center Inc.
08.2022 - 01.2025
Retail Sales Associate
Burlington Coat Factory Department Store
06.2018 - 08.2021
Associate of Applied Science - Law Enforcement
Morton College
Graduate Certificate - ECE
Morton College