Angelina Tovar Crespo
Chicago
Summary
Cashier Team Lead with expertise in customer service and cash management. Demonstrated success in leading teams to improve operational efficiency and enhance customer satisfaction. Proven track record of achieving sales targets and optimizing workflow processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Chili's Bar and Grill
Rosemont
08.2024 - Current
- Welcomed guests and ensured smooth check-in processes for efficient seating.
- Coordinated reservation schedules to optimize guest flow and minimize wait times.
- Resolved guest inquiries and concerns promptly to enhance overall dining experience.
- Monitored lobby area for cleanliness and maintained inviting atmosphere.
- Facilitated communication between front-of-house and kitchen staff for seamless service.
- Conducted regular inspections of seating areas to uphold cleanliness standards.
Cashier Team Lead
Chill Bubble Tea
Skokie
03.2023 - 05.2024
- Directed cashier team to deliver exceptional customer service and resolve issues efficiently.
Managed opening and closing procedures, ensuring operational readiness.
Processed orders accurately while maintaining high standards of quality.
Prepared beverages and maintained cleanliness throughout restaurant.
Education
High School Diploma -
William Howard Taft
Chicago, IL06-2023
Skills
- Customer service and support
- Order processing and cash management
- Employee training and development
- Flexible scheduling
- Reliability and punctuality
- Cash register operation
- Store operations management
- Multitasking and organization
Languages
Spanish
Limited
Certification
Cosmetology & Spa Academy
Timeline
Host
Chili's Bar and Grill
08.2024 - Current
Cashier Team Lead
Chill Bubble Tea
03.2023 - 05.2024
High School Diploma -
William Howard Taft