Summary
Overview
Work History
Education
Skills
Timeline
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Angelina Medovikova

Naperville

Summary

Dedicated business professional and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

General Manager of Operations

SMS Loads
08.2023 - Current
  • Oversaw the Safety Dept, Fleet/Maintenance Dept, and Claims Dept.
  • Collaborated with the management team to resolve any issues within the company or with the drivers.
  • Established positive and effective communication among drivers and organization leadership, reducing miscommunications, and missed deadlines.
  • Optimized inventory control of devices (EX. Samsara dash cams, tablets, BestPass, ELDs), IFTA decals, fuel cards, truck folders, and all supplies needed.
  • IFTA and Highway Use Tax reporting for CT, NY, NM, KY, OR.
  • IRP accounts for IL and OH.
  • Led hiring, onboarding and orientation of new hires to fulfill business requirements. As well as collected all needed documents for the DQ files.
  • Assign trucks/trailers to drivers.
  • Keep track of all claims, tickets, violations, and discuss these matters with the safety dept on a weekly basis.
  • Determine the charges the drivers will receive for all accidents and violations/tickets.
  • Keep up-to-date documents involved with the equipment and drivers. (EX. New registrations, annual DOT inspections, IFTA decals, NY decals, COI, change of license plates, lease agreements, all permits, drivers medical certificates, CDLs.)
  • Enhanced driver satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms. EX. Compass, AAA, Rakmark, Milestone, Bowman.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Analyzed and reported on key performance metrics to senior management, as well as reported any issues with great detail.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Enhanced team productivity by providing effective training and performance management systems.

Operations Manager

V A Logistics Inc / DJ Transportation LLC
02.2018 - 08.2023
  • Managed over 15 leased trucks from Ryder System Inc, and around 40 drivers for DJ Transportation.
  • Managed over 60 company and O/O trucks for VA Logistics with around 130 drivers.
  • Partake in hiring and training new drivers on job duties, company policies, and safety procedures for rapid onboarding. Also, maintained accurate driver information for driver qualification files.
  • Positively interacted with drivers, dispatch team, upper management and shop department, which helped improve overall communication.
  • Prepared for DOT investigations and safety audits by collaborating with various departments and examining potential risks.
  • Provided assistance with tractor and/or equipment breakdowns, such as, finding nearby mechanic shops and locating substitute units for drivers.
  • Documented equipment transfers, breakdowns, and lease details for accurate record keeping.
  • Tracked and monitored vehicle performance and maintenance, and requested maintenance tasks be completed within specific timeframes.
  • Worked closely with the dispatch team to monitor vehicle locations and coordinate timely arrivals.
  • Managed employee scheduling, payroll, bookkeeping, and accounting.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Preserved accurate records of dispatched orders, deliveries, and receipts. As well as generated reports to track deliveries and maintain proper records and documentation.
  • Handled any and all accident claims regarding auto accidents, cargo and equipment loss, and bodily injury claims. As well as any DOT tickets and violations.

CEO

ARMM Fleet Service
04.2021 - 01.2023
  • Managed the shop part time
  • On call 24/7 for roadside truck/trailer repair
  • Maintained all invoices and collected payments
  • Provided estimates for insurance purposes
  • Negotiated contracts with potential customers
  • Ensure proper disposal of waste items

Education

High School Diploma -

Dr. Michael M. Krop Senior High School
Miami, FL

Associates of Arts - Business Management

Broward College
Weston, FL

Skills

  • Bilingual English & Russian
  • Customer Service
  • Staff Development
  • Client/Customer Relations
  • Effective Written and Verbal Communication Skills
  • Superb Time Management Skills
  • Detail Oriented
  • Operations and Logistics
  • Microsoft Office Suite & Quickbooks
  • Mitchell1 Software
  • POS Systems and Ordering Platforms

Timeline

General Manager of Operations

SMS Loads
08.2023 - Current

CEO

ARMM Fleet Service
04.2021 - 01.2023

Operations Manager

V A Logistics Inc / DJ Transportation LLC
02.2018 - 08.2023

High School Diploma -

Dr. Michael M. Krop Senior High School

Associates of Arts - Business Management

Broward College

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Angelina Medovikova