Summary
Overview
Work History
Education
Skills
Timeline
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Angelina Martinez

Aurora

Summary

Proactive and results-oriented professional with a strong background in customer service and administrative support, notably at Urban Air Trampoline and Adventure Park. Excelled in team collaboration and leadership, enhancing guest relations through effective problem-solving and decision-making. Demonstrated exceptional time management skills, contributing to a significant improvement in transaction efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Administrator

The Credit People
03.2021 - Current

Printing documents, labeling, stuffing, and stamping envelopes

Front Desk Lead

Urban Air Trampoline and Adventure Park
08.2020 - 03.2021
  • Maintained accurate records of all transactions
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Handled customer memberships and ensured completed waivers
  • Participated in regular staff meetings and training
  • Handled customer complaints and services
  • Demonstrate the highest standards of guest relations and care when assisting guests at the counter



Education

Health Science And Biology (Pre-med) - Pre-med

Aurora University
Aurora, IL
05-2026

High School Diploma -

Oswego East Highschool
Oswego, IL
05-2022

Skills

  • Customer service
  • Team building and leadership
  • Team collaboration
  • Time management
  • Problem-solving
  • Administrative support
  • Decision-making

Timeline

Administrator

The Credit People
03.2021 - Current

Front Desk Lead

Urban Air Trampoline and Adventure Park
08.2020 - 03.2021

Health Science And Biology (Pre-med) - Pre-med

Aurora University

High School Diploma -

Oswego East Highschool

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Angelina Martinez