Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angelija Arsenijevic

Elmhurst

Summary

Dynamic and dedicated professional with a proven track record in child caregiving at Mid-America Roofing and entrepreneurship at Family Barber Shop. Excelled in creating safe and engaging environments for children, mastering hygiene practices, and fostering strong client relationships. Demonstrates exceptional time management and group leadership skills, ensuring high levels of customer retention and satisfaction.


Overview

20
20
years of professional experience
1
1
Certification

Work History

Family Nanny

Mid-America Roofing
11.2022 - Current
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored children's activities to verify safety and wellbeing.
  • Introduced children to educational games and activities to boost learning.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Barber/Business Owner

Family Barber Shop
05.2005 - 09.2022
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Managed shop administration with attention to detail, including scheduling, ordering and customer service.
  • Maintained regular client list and successfully handled walk-in customers.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Counted and documented opening and closing cash amounts daily.
  • Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Associate of Applied Science - Nursing

College of DuPage
Glen Ellyn, IL
05-2026

Certified Nursing Assistant

Avid CNA School
Streamwood, IL
01-2024

Skills

  • CPR training
  • Cleaning and sanitizing
  • Hygiene and cleanliness
  • Group leadership
  • Time management
  • Punctual and reliable
  • Caring and responsible

Certification


  • Cardiopulmonary Resuscitation (CPR) - American Red Cross or American Heart Association.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Languages

Serbian
Native or Bilingual

Timeline

Family Nanny

Mid-America Roofing
11.2022 - Current

Barber/Business Owner

Family Barber Shop
05.2005 - 09.2022

Associate of Applied Science - Nursing

College of DuPage

Certified Nursing Assistant

Avid CNA School
Angelija Arsenijevic