Angelica Toliver
Morton
Summary
Proactive administrative professional with a strong background in managing project timelines and facilitating communication between teams. Known for maintaining accurate documentation and delivering high-quality client presentations, ready to contribute to streamlined operations and improved service delivery.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Heritage Restoration and Design Studio
Peoria, IL
07.2024 - 02.2026
- Managed scheduling and coordination of project timelines for design and restoration tasks.
- Assisted in preparing client presentations and project proposals using design software.
- Maintained accurate filing systems for project documentation and client records.
- Facilitated communication between clients, vendors, and design teams to streamline workflows.
- Organized meetings, taking detailed minutes and following up on action items promptly.
- Handled incoming inquiries, providing timely responses to enhance client satisfaction.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Outreach Coordinator
Catholic Charities
Champaign, IL
10.2021 - 10.2023
- Coordinated outreach programs to connect community members with essential resources
- Developed and maintained partnerships with local organizations to enhance service delivery
- Organized workshops and events to educate the community on available services
- Implemented feedback mechanisms to assess program effectiveness and improve outreach strategies
Patient Safety Sitter
Carle Foundation Hospital
Champaign, IL
02.2021 - 10.2021
- Monitored patient behavior to ensure safety and compliance with hospital protocols.
- Assisted nursing staff in managing patient needs and maintaining a secure environment.
- Documented patient observations accurately, contributing to comprehensive care plans.
- Responded promptly to patient crises, implementing de-escalation techniques effectively.
- Trained new sitters on procedures, fostering adherence to safety standards and best practices.
- Identified potential safety hazards, recommending improvements to enhance patient security measures.
Sterile Processing Technician
OSF Saint Francis Medical Center
Peoria, IL
02.2020 - 01.2021
- Sterilized surgical instruments using autoclaves and chemical agents, ensuring compliance with safety standards.
- Inspected and tested equipment for proper functioning, maintaining high accuracy in sterilization processes.
- Trained new staff on sterilization protocols and best practices to uphold operational efficiency.
- Coordinated workflow to prioritize urgent requests, minimizing turnaround time for surgical instruments.
- Maintained documentation of sterilization processes and equipment maintenance for regulatory compliance audits.
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Education
Associate of Arts - Accounting
ICC
East Peoria, IL06-2026
Emergency Medical Technician - Emergency Medicine
ICC
East Peoria05-2020
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Heritage Restoration and Design Studio
07.2024 - 02.2026
Outreach Coordinator
Catholic Charities
10.2021 - 10.2023
Patient Safety Sitter
Carle Foundation Hospital
02.2021 - 10.2021
Sterile Processing Technician
OSF Saint Francis Medical Center
02.2020 - 01.2021
Associate of Arts - Accounting
ICC
Emergency Medical Technician - Emergency Medicine
ICC