Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica Mendoza

Chicago

Summary

Medical Records Specialist with significant experience in managing patient information and ensuring data accuracy. Adept at utilizing electronic health record systems and safeguarding patient confidentiality. Strong focus on teamwork and adaptability, consistently meeting organizational goals and supporting colleagues. Known for reliability, effective communication, and results-driven mindset.

Overview

9
9
years of professional experience

Work History

Medical Records Specialist and Case Manager

Keller Postman LLC
11.2024 - Current
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Utilized electronic medical record systems to store, retrieve and process patient data. - NARA, FileVine, Salesforce.
  • Reviewed medical records to find proof of medical diagnosis, proof of use, proof of Injury depending on case.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.

Medical Records Specialist

North Shore Pediatric Therapy
04.2019 - 09.2024
  • Maintained patient records in compliance with security regulations.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient charts and accurately recorded new information.
  • Kept accurate log of requests for medical information and records.

Medical Records Clerk

Midwest Medical Records Association Inc.
06.2017 - 03.2019
  • Verify validity of medical records request and accompanying paperwork including subpoenas and court orders
  • Use hospital or provider systems to locate appropriate patient details
  • Respond to requests with corresponding health information
  • Handles all request and inquiries for patient health information whether received via mail, Fax phone or in person

Phlebotomy Technician

Clinical Associates
06.2016 - 11.2016
  • Responsible for collection of blood specimens
  • Following positive patient identification procedures
  • Patient registration, answering telephone calls, Insurance verification
  • Handling blood, body fluid and urine specimens according to established procedures
  • Scheduling appointments

Education

Certification - Phlebotomy Technician

Triton College
River Grove, IL
05.2016

High School Diploma -

North Grand High School
06.2013

Skills

  • Excellent interpersonal skills and procedures
  • Fluent in Spanish with translation skills
  • Professionalism and strong work ethic
  • Collaborative teamwork
  • Proficient in Microsoft Word, PowerPoint, and Excel
  • Accurate typing at 39 words per minute
  • Comprehensive patient data management

Timeline

Medical Records Specialist and Case Manager

Keller Postman LLC
11.2024 - Current

Medical Records Specialist

North Shore Pediatric Therapy
04.2019 - 09.2024

Medical Records Clerk

Midwest Medical Records Association Inc.
06.2017 - 03.2019

Phlebotomy Technician

Clinical Associates
06.2016 - 11.2016

High School Diploma -

North Grand High School

Certification - Phlebotomy Technician

Triton College

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Angelica Mendoza