Angelica Landry
Fox River Grove
Summary
Results-driven aspiring professional with proven ability to collaborate effectively within team and adapt to changing requirements. Known for reliability and proactive approach to achieving goals, utilizing strong communication and organizational skills to drive success.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
9
9
years of professional experience
Work History
Waitress
Cadence Kitchen & Co
Downers Grove, IL
03.2025 - Current
- Communicates with customers, offering professional advice and recommendations.
- Served a variety of meals and beverages, ensuring adherence to the restaurant's high standards.
- Resolves customer inquiries, processed payments, and operates a cash register.
- Maintains cleanliness and organization in work area, contributing to stock management.
- Creates a warm and welcoming atmosphere
- Performs well under pressure during rushes
Sales Representative
Napleton Acura Kia
Elmhurst, IL
08.2024 - 02.2025
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated deals, handles complaints, as well as objections.
- Produced sales documents, finalizes deals, and files legal documents.
- Developed and maintained relationships with key clients to ensure repeat business.
Shift Supervisor
Starbucks
Elk Grove Village, IL
03.2022 - 08.2024
- Used standardized procedures to efficiently manage accurate money deposits and transfers.
- Evaluated employee behaviors, skills, and knowledge, and provided hands-on training and mentoring to those who needed it on a regular basis.
- Assisted the store manager in executing store operations during scheduled shifts.
- Created a performance-oriented culture with happy, hardworking employees by emphasizing employee success, and creating leaders.
- Created a positive learning environment for employees on shift by providing clear, specific, timely, and respectful coaching and feedback.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Supervised daily operations to ensure optimal customer service and product quality.
- Trained and mentored baristas on coffee preparation and customer engagement techniques.
Barista
Starbucks
Elk Grove Village, IL
07.2018 - 03.2022
- I continued to broaden my understanding of coffee styles and varieties.
- Prioritized drink requests while managing interruptions.
- Cleaned the counters, machines, utensils, and seating areas every day.
- Looked after equipment and made minor repairs to keep the coffee machines running smoothly.
- Made product recommendations based on a thorough understanding of each customer's needs and preferences.
- Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods.
- Added artistic flair to the store by decorating, doing chalk art on boards, and stocking merchandise in an aesthetically pleasing way.
- Became a barista trainer and created a new, efficient spreadsheet system for training baristas, which everyone in the store used to train new employees.
- Delivered exceptional customer service in fast-paced environment, ensuring positive experiences for each guest.
- Operated espresso machines and brewing equipment, maintaining high standards of beverage preparation.
Bagger
Jewel Osco
Elk Grove Village, IL
08.2017 - 12.2017
- Ensured a smooth checkout process by replenishing bag supplies and retrieving grocery baskets and carts on a regular basis.
- Assisted customers in transferring purchases from carts to cars in order to maintain customer satisfaction.
- Packed customer orders efficiently, ensuring accurate item selection and presentation.
Education
Bachelor of Science - Neuroscience
University of Illinois Chicago
Chicago, IL06.2026
Bachelor of Science - Neuroscience
Arizona State University
Tempe, AZAssociate of Science - Chemistry
Harper College
Palatine, IL01.2022
Associate of Arts - Art History
Harper College
Palatine, IL01.2021
Skills
- Team Leadership
- Excellent multi-tasker
- Adaptable
- Self-directed and motivated
- Strong work ethic
- Complex problem resolution
- Time management
- Customer service
- Detail-oriented
- Critical thinking
- Strong multitasking
- Team collaboration
Accomplishments
- Honors Student
- First-generation college student
- Member of Phi Theta Kappa
- Dual-credit teaching intern 2019
- President's List
- Associate's GPA: 3.94
Timeline
Waitress
Cadence Kitchen & Co
03.2025 - Current
Sales Representative
Napleton Acura Kia
08.2024 - 02.2025
Shift Supervisor
Starbucks
03.2022 - 08.2024
Barista
Starbucks
07.2018 - 03.2022
Bagger
Jewel Osco
08.2017 - 12.2017
Bachelor of Science - Neuroscience
University of Illinois Chicago
Bachelor of Science - Neuroscience
Arizona State University
Associate of Science - Chemistry
Harper College
Associate of Arts - Art History
Harper College