Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
13
13
years of professional experience
Work History
Assistant Manager
HMSHost
Chicago
02.2016 - 04.2025
Coordinated with other departments to ensure smooth flow of operations.
Maintained accurate records of sales transactions using point-of-sale systems.
Ensured compliance with safety regulations and company policies.
Supervised daily operations including scheduling shifts, assigning duties.
Resolved conflicts between team members in an effective manner.
Developed a system for tracking inventory and ordering supplies as needed.
Conducted regular performance reviews for employees to identify areas of improvement.
Communicated regularly with customers to gain insights into their needs.
Organized training sessions for new hires to familiarize them with the workplace environment.
Monitored employee attendance records, timekeeping, and payroll information.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Collaborated with management on developing strategic plans for achieving business goals.
Maintained up-to-date knowledge of company products and services.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Kitchen Manager
Bogarts Bar & Grill
Rosemont
05.2013 - 01.2015
Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Reviewed vendor invoices for accuracy before authorizing payment transactions.
Created weekly schedules for kitchen staff members based on anticipated business volume.
Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Kitchen Lead
Bridgeway Christian Village
Bensenville
04.2012 - 11.2014
Coordinated with front-of-house staff to ensure prompt delivery of meals.
Ensured compliance with local health department regulations.
Trained new employees in food safety protocols and kitchen operations.
Conducted regular inspections of kitchen area for cleanliness and safety.
Performed regular maintenance checks on all kitchen equipment.
Verified food preparation and cooking standards to ensure quality control.
Assisted in developing sanitation policies and procedures for the kitchen.
Monitored food temperature during storage, preparation, and service.
Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.
Education
Associate of Arts - Applied Science in Culinary Arts
Le Cordon Bleu
Chicago, IL
05-2015
Skills
Operational oversight
Safety protocols
Staff management
Regulatory compliance
Employee training
Scheduling shifts
Team building
Workplace safety compliance
Coaching and mentoring
Decision-making
Policy administration
Policy enforcement
Microsoft office expertise
Business development understanding
Multitasking and organization
Goal setting
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Manager
HMSHost
02.2016 - 04.2025
Kitchen Manager
Bogarts Bar & Grill
05.2013 - 01.2015
Kitchen Lead
Bridgeway Christian Village
04.2012 - 11.2014
Associate of Arts - Applied Science in Culinary Arts