Angelica Arellano
Skokie
Summary
Knowledgeable in patient care with solid background in hospitality. Successfully managed guest services, contributing to high level of customer satisfaction. Demonstrated expertise in conflict resolution and maintaining welcoming environment. Proven ability to adapt to dynamic settings and collaborate with team members to achieve service excellence.
Overview
8
8
years of professional experience
Work History
Glenbrook Hospital
Glenview, IL
01.2024
- Assisted with daily living activities, including bathing, dressing, and grooming for patients.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety in patient care environments, adhering to infection control protocols.
- Documented patient progress and care provided accurately in electronic health records.
- Supported mobility through safe transfer techniques, fostering independence among patients.
- Collaborated with healthcare teams to develop individualized care plans based on patient needs.
- Demonstrated compassion and empathy while providing emotional support to patients during recovery processes.
Private Caregiver
Barrera Family
Illinois City, IL
01.2026 - 05.2026
- Provided compassionate personal care and assistance with daily living activities.
- Monitored health conditions, reporting changes to family members and healthcare professionals.
- Developed and maintained strong relationships with clients to enhance emotional well-being.
- Assisted with medication management, ensuring timely administration and adherence to schedules.
Crew Trainer
Jollibee Foods Corporation
Chicago, IL
01.2018 - 01.2024
- Trained new crew members on operational standards and customer service protocols.
- Provided constructive feedback to staff, fostering skill development and team cohesion.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Bachelor’s - Science of Nursing
Chamberlain University
Chicago, Illinois05.2027
High School Graduate - undefined
Evanston Township Highschool
Evanston, Illinois06.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Customer service
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Active listening
Timeline
Private Caregiver
Barrera Family
01.2026 - 05.2026
Glenbrook Hospital
01.2024
Crew Trainer
Jollibee Foods Corporation
01.2018 - 01.2024
High School Graduate - undefined
Evanston Township Highschool
Bachelor’s - Science of Nursing
Chamberlain University
Personal Data
- Birthplace: Batangas, Philippines
- Height: 5’7”
- Birthdate: March 21, 2002
- Age: 24 Years old
- Civil Status: Single