Angeli Ruiz
Chicago,IL
Summary
Dynamic and dedicated professional with experience at Dunkin' Donuts, excelling in customer service and teamwork. Proven ability to enhance guest satisfaction through effective communication and efficient service. Skilled in safe food handling and maintaining cleanliness, contributing to a positive dining experience while training new team members to uphold high standards.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Family Restaurant
Chicago, IL
09.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained accurate cash drawer balance throughout shifts, ensuring financial integrity.
- Assisted in restocking merchandise and maintaining organized sales floor displays.
- Greeted customers entering store and responded promptly to customer needs.
Crew Member
Dunkin' Donuts
Chicago, IL
06.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Operated coffee machines and food preparation equipment, adhering to safety and cleanliness standards.
- Assisted with inventory management, monitoring stock levels and minimizing waste through efficient ordering practices.
- Collaborated with team members to maintain smooth workflow during peak hours, optimizing service speed and accuracy.
- Trained new crew members on operational procedures and best practices for customer interaction and product preparation.
- Maintained cleanliness of work area, following health regulations to ensure a safe environment for customers and staff.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Institute Health Sciences Career Academy
Chicago, IL06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer engagement
- Attention to detail
- Cleaning
- Clear communication
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
Family Restaurant
09.2025 - Current
Crew Member
Dunkin' Donuts
06.2023 - Current
High School Diploma -
Institute Health Sciences Career Academy