Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Wirth

Chicago

Summary

Accomplished Managing Bartender with a proven track record at Rockys Sports Bar and Grill, adept at boosting customer satisfaction through exceptional service and outstanding cocktail crafting. Leveraged strong multitasking and clear communication skills to train a skilled team, enhancing the establishment's reputation. Known for a service-oriented mindset and fostering loyal clientele, significantly contributing to business success.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bartender

Vol. 39
01.2024 - Current
  • Served high customer volumes during special events, nights, events
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Bartender

Smith & Wollensky
06.2023 - 01.2024


  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender Shift Manager

Coopershawk Winery
01.2020 - 06.2023
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of shift.
  • Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
  • Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.

Bartender Shift Manager

Beer Market
04.2017 - 01.2020
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
  • Oversaw food preparation and monitored safety protocols.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.

Managing Bartender

Rockys Sports Bar and Grill
06.2010 - 03.2017
  • Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted in hiring decisions, contributing to a strong team of skilled bartenders who consistently provided top-notch service.

Education

No - Hotel, Resort And Restaurant Management

Moraine Valley Community College
Palos Hills, IL

High School Diploma - General

Carl Sandburg High School
Orland Park, IL

Certification - Cosmetology

Illinois Institute of Cosmetology
Palos Hills, IL

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Customer service expertise
  • Complex Problem-solving
  • Service-oriented mindset

Certification

Bassett Certified

Servsafe Certified

Level 1 Wine Sommelier Certification

Timeline

Bartender

Vol. 39
01.2024 - Current

Bartender

Smith & Wollensky
06.2023 - 01.2024

Bartender Shift Manager

Coopershawk Winery
01.2020 - 06.2023

Bartender Shift Manager

Beer Market
04.2017 - 01.2020

Managing Bartender

Rockys Sports Bar and Grill
06.2010 - 03.2017

No - Hotel, Resort And Restaurant Management

Moraine Valley Community College

High School Diploma - General

Carl Sandburg High School

Certification - Cosmetology

Illinois Institute of Cosmetology

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Angela Wirth