Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Accomplishments
Timeline
Generic

ANGELA WILLIAMS

SULLIVAN

Summary

Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.

Overview

11
11
years of professional experience

Work History

PHLEBOTOMIST / LAB TECH

CARLE – MATTOON HRHC CLINIC
Mattoon
10.2023 - 01.2025
  • Performed venipuncture, skin puncture, EKG, point of care testing, and registration in the ambulatory setting.
  • Demonstrated excellent communication and patient care skills.
  • Served patients from newborn to geriatric in the outpatient setting.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Verified patient information prior to specimen collection.
  • Processed samples accurately and efficiently.
  • Prepared specimens for transport to external laboratories.
  • Provided excellent customer service while interacting with patients.
  • Assisted in the training of new phlebotomists.
  • Responded quickly and effectively to emergency situations.

CMA / PHLEBOTOMIST

FAISAL BUKHARI MDSC
Sullivan
01.2020 - 09.2023
  • Demonstrated ability to follow established protocols and procedures as an Allied Health Professional.
  • Provided guidance to staff members regarding Phlebotomy and lab protocols and regulations.
  • Displayed knowledge of various types of lab testing and technical lab administration.
  • Developed positive relationships with patients and their families through compassionate care delivery.
  • Proficient in the use of electronic medical record systems for documenting patient information.
  • Participated in meetings with internal departments to ensure successful team planning.

CNA AND ACTIVITIES DIRECTOR

SULLIVAN REHAB AND HEALTHCARE CENTER
Sullivan
02.2014 - 10.2018
  • Monitored program budgets to ensure adherence to financial guidelines set forth by upper management.
  • Provided guidance to team members on safety protocols while participating in leisure activities.
  • Maintained accurate records of participant attendance at all programs.
  • Attended conferences, workshops related to leisure, recreation programming topics and shared insights gained from them among team members.
  • Coordinated volunteers for various projects and assisted them in understanding the needs of the organization.
  • Collaborated with other departments within the organization to plan special events.
  • Trained staff members on proper techniques when leading a group activity session.
  • Utilized strong communication skills to interact effectively with staff, participants, and community organizations.
  • Organized recreational activities for residents in accordance with their interests and abilities.

Education

CMA CERTIFIED MEDICAL ASSISTANT - CERTIFIED MEDICAL ASSISTANT

NATIONAL HEALTHCARE ASSOCIATION
Leawood, KS
05-2023

PRACTICAL PHLEBOTOMY PROGRAM - PHLEBOTOMY / LAB TECHNICIAN

JOHN A LOGAN COLLEGE
Carterville, IL
06.2019

Skills

  • Interdisciplinary care
  • Privacy and confidentiality
  • Training and development
  • Specimen collection
  • Nursing assistance
  • Laboratory testing
  • Patient admission
  • Phlebotomy training
  • Office support
  • Patient care
  • Venipuncture techniques
  • Electronic medical records
  • Laboratory procedures
  • Safety protocols
  • Team collaboration
  • Effective communication
  • Regulatory compliance
  • Time management
  • Medical records handling
  • Blood component separation
  • Proper labeling
  • Patient preparation
  • Personal protective equipment usage
  • Sample collection and storage
  • Blood culture collection
  • Specimen labeling procedures
  • Medical testing
  • Quality control and assurance
  • Venipuncture expertise
  • Specimen handling and processing

References

Beth Minnis, Hospital Liaison Colleague, (217) 929-1247, bethm116@gmail.com

Volunteer Experience

Fraternal Volunteer, MODERN WOODMEN OF AMERICA FRATERNAL FINANCIAL, ROCK ISLAND, IL, 01/01/86 to Present, Participated in community clean-up and enrichment projects., Helped organize fundraisers to benefit organizational objectives., Acquired knowledge of fundraising techniques through actively participating in outreach campaigns., Organized and assisted with events, activities and programs to drive outreach initiatives.

Accomplishments

  • Over Eighteen (18) Golden Star Awards from Patients of Carle - Mattoon

Timeline

PHLEBOTOMIST / LAB TECH

CARLE – MATTOON HRHC CLINIC
10.2023 - 01.2025

CMA / PHLEBOTOMIST

FAISAL BUKHARI MDSC
01.2020 - 09.2023

CNA AND ACTIVITIES DIRECTOR

SULLIVAN REHAB AND HEALTHCARE CENTER
02.2014 - 10.2018

CMA CERTIFIED MEDICAL ASSISTANT - CERTIFIED MEDICAL ASSISTANT

NATIONAL HEALTHCARE ASSOCIATION

PRACTICAL PHLEBOTOMY PROGRAM - PHLEBOTOMY / LAB TECHNICIAN

JOHN A LOGAN COLLEGE
ANGELA WILLIAMS