ANGELA WALKER
Woodridge
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Home Health Aide
Abcor
11.2023 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
RECEPTIONIST/ASSISTANT
Before And After The Salon
07.2011 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Managed multiple tasks and met time-sensitive deadlines
- Handled cash transactions and maintained sales and payments records accurately
Customer Service Representative
Teleformix
02.2008 - 03.2011
- Answered inbound calls to greet and assist customers with various needs and questions
- Resolved customer inquiries, complaints and issues providing insightful solutions
- Issued refunds, merchandise exchanges and price adjustments in compliance with company policies
- Offered products and services to meet customers' needs and goals
Line Assembler
Borg Warner Auto-Motives
03.2001 - 01.2007
- Assemble hub into housing and place on conveyor
- Load assembled parts into band trays, and totes
- Record lot number, date, and verify proper packaging
- Troubleshoot problems and perform changeovers
Dental Assistant
Ami Dental
09.1998 - 07.2000
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Prepared patient x-rays and images for dentist review
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
Education
Associate Of Applied Science - Early Childhood Education
College of DuPage
Glen Ellyn, IL05.2018
Skills
- Call Handling
- Cash Management
- Greet Visitors
- POS Transactions
- Call Answering and Routing
- Appointment Booking
- Filing System Management
- Answer Telephone Calls
Timeline
Home Health Aide
Abcor
11.2023 - Current
RECEPTIONIST/ASSISTANT
Before And After The Salon
07.2011 - Current
Customer Service Representative
Teleformix
02.2008 - 03.2011
Line Assembler
Borg Warner Auto-Motives
03.2001 - 01.2007
Dental Assistant
Ami Dental
09.1998 - 07.2000
Associate Of Applied Science - Early Childhood Education
College of DuPage
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