Angela Stachnik

Barista

Starbucks

Chicago

04.2020 - Current

Created and presented various coffee drinks including espresso, cappuccino, and lattes to meet stringent standards.
Consistently maintained a tidy workspace through regular cleaning of coffee machines, countertops, and seating areas.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Provided excellent customer service by responding to inquiries quickly and professionally.
Followed health, safety and sanitation guidelines to pass state inspections.
Gave samples of popular coffee and tea blends to create sales opportunities.
Created signs and displays to advertise store products or events.
Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Utilized coffee maker, espresso machine and French press to prepare coffee.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Monitored inventory levels of supplies and restocked when necessary.
Maintained calm demeanor during high-volume periods and special events.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Adhered to health department regulations concerning sanitation standards.
Utilized POS system to receive and process customer payments.
Ground beans for espresso shots according to individual customer specifications.
Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Memorized official and off-menu coffee and tea preparations.
Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Prepared and served hot or cold beverages.
Received and accurately processed customer payments.
Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Operated cash registers to process customer payments.
Addressed and resolved customer concerns to maintain brand loyalty.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Completed day-to-day duties accurately and efficiently.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed routine maintenance and repair.
Checked brewing equipment for proper functionality.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Supported highest standards of conduct and service to support company reputation.
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Stocked shelves with ingredients needed to make coffee drinks.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Managed cash register and processed transactions with accuracy and integrity.
Recommended pastries and sandwiches to pair with customers' beverages.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Implemented feedback from customers to improve service quality and menu offerings.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Stocked customer service stations with paper products or beverage preparation items.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Created complex, hand-crafted beverages based upon customer preferences.
Described menu items to customers and suggested products based on stated preferences.
Collected payments and provided accurate change.
Described menu items to customers and suggested appealing products.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Restocked product displays based on demand and projected sales.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Kept up-to-date records of sales transactions using point-of-sale systems.
Input orders into point of sale system and handled customer payments.
Participated in coffee tasting and evaluation to enhance product knowledge and menu development.

Summary

Overview

Work History

Barista

Education

High School Diploma -

Skills

Timeline

Barista

High School Diploma -

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