Angela Sipla
Channahon
Summary
Dynamic retail professional with extensive experience as a Shift Leader at Cracker Barrel, excelling in customer engagement and team building. Proven track record in optimizing store operations and enhancing customer satisfaction through effective inventory management and training. Committed to maximizing productivity while fostering a positive team environment.
Overview
6
6
years of professional experience
Work History
Retail Shift Leader
Cracker Barrel
09.2022 - Current
- Assisted in daily store operations, ensuring compliance with safety protocols and customer service standards.
- Supported team by restocking merchandise and maintaining organized displays to enhance shopping experience.
- Learned inventory management processes, contributing to accurate stock levels through regular audits.
- Engaged with customers to provide product information, resolving inquiries and enhancing satisfaction.
Shift Leader
Coldstone Creamery
05.2024 - 10.2024
- Supervised team members to ensure seamless operations during busy shifts.
- Trained new staff on customer service standards and operational procedures.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Implemented efficient workflow processes to enhance service speed and quality.
Shift Leader
Marco's Pizza
02.2020 - 09.2021
- Assisted in daily store operations, ensuring compliance with safety protocols and customer service standards.
- Supported team by restocking merchandise and maintaining organized displays to enhance shopping experience.
- Learned inventory management processes, contributing to accurate stock levels through regular audits.
- Engaged with customers to provide product information, resolving inquiries and enhancing satisfaction.
Education
Master of Science - Wildlife Conservation And Advocacy
Unity Environmental University
New Gloucester, MEBachelor of Science - Wildlife Conservation
Unity Enironmental University
New Gloucester, ME05.2025
Associate of Science - Science
Joliet Junior College
Joliet, IL05.2022
Minooka Community High School
Minooka, IL05.2019
Skills
- Customer engagement
- Store operations
- Customer relations
- Team building
- Sales reporting
- Productivity maximization
Timeline
Shift Leader
Coldstone Creamery
05.2024 - 10.2024
Retail Shift Leader
Cracker Barrel
09.2022 - Current
Shift Leader
Marco's Pizza
02.2020 - 09.2021
Master of Science - Wildlife Conservation And Advocacy
Unity Environmental University
Bachelor of Science - Wildlife Conservation
Unity Enironmental University
Associate of Science - Science
Joliet Junior College
Minooka Community High School
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