Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Angela Roth

East Peoria

Summary

Dynamic Patient Accounts Specialist with OSF Healthcare, adept at claims processing and payment reconciliation. Proven track record in resolving credit balances and enhancing revenue cycle efficiency. Strong communicator skilled in coordinating benefits, driving process improvements, and delivering exceptional results in patient account management. Committed to accuracy and excellence in financial operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Accounts Specialist

OSF Healthcare
Peoria
10.2018 - Current
  • Researched discrepancies and/or denials on accounts to ensure accurate payments.
  • Researched and identified opportunities to improve processes related to patient accounting activities.
  • Participated in special projects as assigned by management team.
  • Performed data entry to ensure the correct payer plan was billed.
  • Followed up with patients via phone call or letters to get Coordination of Benefits issues resolved.
  • Identified credit balances on accounts and performed activities to resolve those credit balances.

Education

High School Diploma -

East Peoria Community High School
East Peoria, IL
05-1986

Skills

  • Claims processing
  • Payment reconciliation
  • Data entry
  • Coordination of benefits
  • Credit balance resolution
  • Revenue Cycle Specialist

Accomplishments

  • I earned a leadership role as Patient Accounts Specialist during my third year of employment.
  • I have received multiple Mission Partner recognitions from fellow mission partners for assisting them with difficult accounts.
  • I always exceed the number of daily accounts that are required in my department.

Certification

  • I have begun the CRCR courses, but have not completed those as of yet.
  • I have finished multiple Medicare University courses throughout my employment with OSF.

Affiliations

  • I have been married for almost 38 years to my high school sweetheart.
  • I have two grown daughters and four grandchildren.
  • I am part of a local dinner murder mystery company. We are hired by different venues on weekends to put on a murder mystery show and it's all improv work, there are no "lines" to memorize. You have to be very good at communication to be able to carry out your role and interact with the other characters to make the show a success.
  • I absolutely love to cook and try new recipes, but also I have cooked for so many years that a lot of times I make up my own dishes because I have learned what spices pair well together with what veggies or meat and it's fun to create my own dishes.
  • I love puzzles of every kind! I especially love Sudoku and jigsaw puzzles.

References

References available upon request.

Timeline

Patient Accounts Specialist

OSF Healthcare
10.2018 - Current

High School Diploma -

East Peoria Community High School
Angela Roth