Angela Nevarez
Chicago
Summary
Dynamic Retail Store Manager with a proven track record at Marianos, excelling in customer service and staff management. Achieved significant sales growth by inspiring teams and implementing effective training programs. Skilled in inventory control and problem-solving, fostering strong vendor relationships to enhance operational efficiency and reduce shrinkage.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
Marianos
01.2017 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Education
Cna - Nursing Assistant
Norridge Gardens
Norridge, IL03-2020
High School Diploma -
Kelvyn Park High School
Chicago, IL06-2018
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Friendly and outgoing
- Scheduling
- Staff management
- Hiring and training
Languages
English
Spanish
Timeline
Retail Store Manager
Marianos
01.2017 - Current
Cna - Nursing Assistant
Norridge Gardens
High School Diploma -
Kelvyn Park High School
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