Angela Love
Chicago ,IL
Summary
Office Manager with 21 years of experience in optimizing office operations and providing executive support. Proven track record in improving efficiency and streamlining processes. Expertise in managing administrative tasks and coordinating team activities. Seeking to apply skills in a leadership role.
Overview
21
21
years of professional experience
Work History
Office Manager
Magnum LTD
03.2025 - Current
- Manage scheduling and calendar activities, ensuring optimal use of time for all personnel.
- Developed and maintain filing systems to improve document retrieval and organization.
- Streamline communication processes within the office, enhancing collaboration among team members.
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversee office supplies inventory by conducting regular assessments, and ordering necessary items proactively to prevent stock shortages.
- Enhance team productivity by delegating tasks effectively and overseeing daily workflows.
- Streamline office operations by implementing efficient filing systems and organizational strategies.
- Assist in the recruitment process, conducting interviews and onboarding new employees, facilitating training sessions to promote smooth integration into the team dynamic.
- Support department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Provide comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Cultivated relationships with vendors and service providers, securing cost-effective contracts.
- Direct team management initiatives by supervising a 7-member customer service staff.
Operations Clerk
AAA Cooper Transportation
07.2015 - 02.2025
- Assists service center manager in administrative tasks such as payroll, maintained operational reports, ordered and distributed uniforms.
- Scheduled delivery appointments.
- Linehaul & P&D driver check in.
- OSD.
- Streamlined document submission processes by collaborating with Canadian brokers to ensure timely clearance of shipments transitioning between the United States and Canada.
- Centralized daily operations data by consolidating information from dispatch, drivers, and service center personnel into unified reporting tools to enhance workflow visibility and decision-making efficiency.
- Refined shipment tracking processes by integrating real-time data sources, bolstering accuracy and responsiveness of customer updates while minimizing operational delays.
Operations Clerk
Vitran Express
05.2004 - 01.2015
- P&D Manifest Clerk.
- Schedule delivery appointments.
- Support P&D dispatch and drivers.
- P&D and Linehaul driver check in.
Education
High School Diploma -
Hyde Park Career Academy
Chicago, ILSkills
- AS400
- Maven
- Truckmate
- 10-Key
- Excel
- Payserve
- Kronos
- Office management
- Administrative support
- Payroll processing
- Inventory control
- Staff hiring
- Policy implementation
- Phone and email etiquette
Timeline
Office Manager
Magnum LTD
03.2025 - Current
Operations Clerk
AAA Cooper Transportation
07.2015 - 02.2025
Operations Clerk
Vitran Express
05.2004 - 01.2015
High School Diploma -
Hyde Park Career Academy
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