Angela Head
Dolton
Summary
Dedicated security professional with extensive experience at Securitas Security Services USA, skilled in surveillance monitoring and incident investigation. Proven ability to maintain safety and security while delivering exceptional customer service. Adept at report writing and conflict resolution, ensuring a secure environment through proactive measures and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Chicago
02.2008 - 08.2010
- Monitored surveillance cameras and responded to suspicious activity.
- Maintained accurate logs of all security related activities.
- Adhered to post orders while maintaining a visible presence around the property.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Checked for safety hazards and took corrective action when necessary.
- Confirmed visitor identification prior to granting entry into the building.
- Responded to alarms and conducted investigations as required.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Investigated all reported incidents of theft or vandalism on premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Security
A&R
Blue Island
01.2005 - 08.2008
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Maintained accurate logs of all security related activities.
- assisted customers as needed
Cashier
Walmart
Willowbrook
02.2005 - 07.2008
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Certificate - Data Entry
Davea Career Center
301 S Swift Rd05-1997
Skills
- Surveillance monitoring
- Incident investigation
- Access control
- Emergency response
- Report writing
- Safety inspection
- Customer service
- Time management
- Problem solving
- Conflict resolution
- Data logging
- Multitasking
- Microsoft Word
Certification
- Data entry
Languages
English
Professional
References
References available upon request.
Timeline
Security Officer
Securitas Security Services USA
02.2008 - 08.2010
Cashier
Walmart
02.2005 - 07.2008
Security
A&R
01.2005 - 08.2008
Certificate - Data Entry
Davea Career Center
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