Demetrius Ready Jr.
Chicago
Summary
Results-driven manager with over 5 years of experience in team leadership within dynamic environments. Demonstrated ability to enhance productivity, customer satisfaction, and team morale. Expertise in project management, budgeting, and strategic problem-solving. Proven success in developing high-performing teams that consistently meet and exceed objectives.
Overview
5
5
years of professional experience
Work History
Manager
Take 5
01.2022 - 11.2024
- Achieved 100% reduction in operating costs through strategic process improvements.
- Established strong relationships with vendors and clients to enhance collaboration.
- Developed strategies for team growth, fostering a positive work environment.
- Implemented quality assurance processes that ensured high customer satisfaction levels.
- Managed scheduling and payroll processes to optimize workforce efficiency.
- Analyzed market data to identify growth opportunities.
- Negotiated contracts with vendors, securing favorable prices and terms.
- Collaborated across departments to improve workflow and operational effectiveness.
Program Coordinator/Fitness Trainer
YMCA
03.2021 - 01.2022
- Developed and implemented over 100 fitness programs, doubling member engagement within one year.
- Designed personal training programs for members and non-members to enhance fitness outcomes.
- Conducted fitness assessments and provided tailored recommendations to optimize member health.
- Collaborated with departments to ensure fitness center met diverse member needs.
- Assisted in creating marketing materials to promote fitness center offerings.
- Recruited, trained, and supervised personal trainers and fitness instructors for quality service.
- Developed wellness programs aimed at improving overall member well-being.
- Maintained relationships with vendors and suppliers to support program delivery.
Manager
Jiffy Lube
02.2020 - 01.2022
- Implemented new sales strategy, increasing revenue by 20% in first quarter.
- Developed and executed strategies for team growth and development.
- Managed scheduling and payroll processes to enhance operational efficiency.
- Analyzed market data to identify growth opportunities.
- Negotiated contracts with vendors for optimal pricing and terms.
- Created performance metrics to evaluate team effectiveness.
- Resolved conflicts between employees and management to maintain harmony.
- Established positive work environment to boost team morale.
Education
Bachelor of Science - Interdisciplinary Studies (Community-Based Ed)
Virginia Union University
Richmond, VA05.2024
Skills
- Training & Development
- Damage Control
- Business Financial Metrics
- Recruiter/Professional Selling
- Process Improvement
- Personnel Direction
- Program Management
- Budget Preparation
- Product Recommendations
- Business & Strategic Planning
- Leadership
- Crisis Management
- Customer service
Timeline
Manager
Take 5
01.2022 - 11.2024
Program Coordinator/Fitness Trainer
YMCA
03.2021 - 01.2022
Manager
Jiffy Lube
02.2020 - 01.2022
Bachelor of Science - Interdisciplinary Studies (Community-Based Ed)
Virginia Union University
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