Angel Thomas

● Full cycle recruiting roles within Technical Operations, Airport Operations, Line Stations, Contact Center divisions

● Led and evaluated recruitment team performance, conducting reviews to drive continuous improvement

● Communicating with HR Business Partners and Compensation regarding salary recommendations

● Enhanced recruitment process for efficient hiring by utilizing Phenom, Modern Hire, Workday, ICIMS, Taleo, PeopleSoft

● Utilized dashboards in TIBCO Spotfire to monitor recruitment KPI’s and generate actionable insights

● Skilled in high volume and full cycle recruiting while managing 5 locations

● Refined job descriptions to attract top talent and align with organizational goals

● Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates

● Successfully conducting weekly staffing calls to discuss hiring needs/headcount with VP of operations, HR Generalist, and Hiring Managers

• Collaborated with hiring managers to identify job requirements, define role responsibilities, and created tailored recruitment strategies
• Established and maintained meaningful relationships across management and key cross functional stakeholders internally
• Partnered with business to forecast hiring needs across 17 states
• Decreased time to fill for Executive roles by 25 days
• Cost savings of $31,500 in Head Hunter fees
• In 6 months, filled 22 Technical requisitions driving time to fill from 90 to 45 days

• Filled 200+ positions with top-notch candidates
• Managed entire process from initial phone screen to offer acceptance
• Successfully deliver on all deadlines and flawlessly execute in very fast-paced environment
• Leverage LinkedIn, other social media sites, and personal network to target, attract, and develop passive candidates
• Establish and maintain meaningful relationships across management and key cross functional stakeholders internally
• Managed all candidates through background check process

• Top 5% of Customer Account Executives in region for 3 consecutive quarters. Part of "Elite Club"
• Mastered and constantly improved in selling process techniques, including prospecting, approach, exceptions, follow-up & up-sell
• Expanded customer base by identifying needs, developing solutions & delivering client-centered products
• Set up contracts, negotiated rates and hammered out service terms
• Managed high call volume with tact and professionalism
• Consistently hit & exceeded sales goals by 20%