Angel Ramos
La Grange Park
Summary
I am a very strong dedicated and reliable worker, I go above and beyond to achieve any goal's that come my way. I learn quick and love to learn new things from others. I have many skills to offer, having experience in delivery driving, handling packages, making sure each delivery gets to the destination accordingly, Using software to provide route maps, and excellent customer service as well with scanning packages being delivered. I am skilled at moving heavy loads manually and with pallet jacks to efficiently complete deliveries. Increasing customer loyalty with fast deliveries and exceptional service. Knowledgeable about DOT requirements and route planning. I believe I am a perfect candidate for a great company. Recognized for enhancing customer satisfaction through effective communication and meticulous paperwork management, contributing to operational efficiency. Professional driver with substantial experience in efficient and safe transportation of goods. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in route planning, vehicle maintenance, and customer service, consistently demonstrating dependability and results-driven approach in all tasks.
Overview
4
4
years of professional experience
Work History
Delivery Truck Driver
A & E Logistics
06.2023 - Current
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Removed and unloaded packages from Box trucks for customer deliveries, using extreme care to avoid damage to goods.
- Delivering supplies to healthcare providers (Hospitals/Facilities) and residences
- Matching PO's with descriptions of packages
- Calling in all delivery times at the end of route
- Resolved issues with missing supplies , Delivery cancellations
- Carefully checked inventory loads against shipping papers to verify the accuracy of each order
Truck Driver
Food For Thought
03.2022 - 06.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Catered to multiple companies in the Chicago and suburban areas
- Set up Food and Supplies
- Restocked Inventory
- Cleaned trucks
- Ran errands for more supplies
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Delivery Driver
Chicago Surplus Computer
09.2021 - 02.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Picked up damaged products around the Chicago area
- Serviced on the call pick-ups
- Loaded and Unloaded trucks
- Went over manifest before route began
- Unloaded trucks at destinations to keep stops fast and meet scheduled targets
- Upheld company presentation and service standards to maintain positive company image with customers
- Stayed in open communication with the dispatch team to keep customers updated and for sudden schedule changes
Education
GED -
IL Online GED
05-2022
Skills
- Pallet jack operation experience
- DOT compliance
- Vehicle maintenance
- Communication and interpersonal skills
- Paperwork management
- Safe driving
- Route planning
- Customer service
- Warehouse operations
- Vehicle inspection
- Load securing techniques
- DOT regulations expert
- GPS navigation proficiency
- Route planning expertise
Timeline
Delivery Truck Driver
A & E Logistics
06.2023 - Current
Truck Driver
Food For Thought
03.2022 - 06.2023
Delivery Driver
Chicago Surplus Computer
09.2021 - 02.2022
GED -
IL Online GED
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