Angel Ramirez
Chicago
Summary
Dynamic and results-driven professional with a strong background in customer service at Burger King. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and cash handling, consistently exceeding performance targets while maintaining a clean and welcoming environment. Committed to delivering exceptional service and resolving customer concerns promptly.
Overview
4
4
years of professional experience
Work History
Crew Member
Burger King
04.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Front of Store Attendant
Target
07.2022 - 08.2023
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Contributed positively toward team sales goals by consistently meeting or exceeding individual performance targets.
- Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
- Supported loss prevention initiatives by monitoring customer activity closely, reporting suspicious behavior when necessary.
- Assisted customers by answering questions and fulfilling requests.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Crew Member
Burger King
02.2021 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Phoenix Military Academy
145 S Campbell Ave, Chicago, IL 6061205-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Crew Member
Burger King
04.2024 - Current
Front of Store Attendant
Target
07.2022 - 08.2023
Crew Member
Burger King
02.2021 - 07.2022
High School Diploma -
Phoenix Military Academy
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