Angel Irizarry
Shipping Clerk
Chicago
Summary
Dedicated professional with a proven track record of delivering exceptional customer service and fostering positive connections with colleagues and clients, leading to consistently high satisfaction rates. Reliable team player adept at adapting to new environments and meeting deadlines punctually. Skilled in utilizing modern technology to streamline processes and enhance productivity. Eager to bring expertise to a dynamic organization in need of a proactive team member.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Shipping Clerk
BPO Elks
09.2022 - Current
- Shipping Duties: Ensure proper packaging and labeling of items for shipment, while maintaining accurate and timely delivery. Assist customers with packaging needs and utilize Computer Manifest System for efficient order processing.
- Packing Duties: Pack orders accurately, using appropriate containers and packing materials to prevent damage, while ensuring proper sealing and labeling for shipping or storage.
Stagehand/Warehouse
Chicago Drape Kings
01.2019 - 07.2022
- Warehouse Duties: Efficiently fold drapery and handle storage of various materials, while also adeptly unloading and loading trucks.
- Stagehand Duties: Skillfully assemble and dismantle event projects, alongside proficiently loading and unloading trucks at event locations.
Paint Associate
Home Depot
05.2019 - 10.2019
- Set up products for display, ensuring attractive and appealing arrangements that showcase the merchandise effectively.
- Provide expert painting advice to customers, offering guidance on color selection, techniques, and product recommendations.
- Skillfully mix colors to meet customers' specific desires, achieving accurate and customized paint solutions.
Sales Associate
Verizon Wireless
11.2018 - 02.2019
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers to Verizon.
- Solved customer questions by providing helpful associations.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School Diploma -
William Howard Taft
Chicago, United States 05.2001 -
Skills
- Strong organizational abilities
- Strong collaboration skills
- Customer service
- Skilled in sales strategies
- Effective project coordination
- Effective multitasking
- Adapt quickly to high-pressure situations
- Effective problem resolution
- Shipping and receiving
- Warehouse safety
- Customer engagement
Certification
Insurance License
Timeline
Insurance License
06-2024
Shipping Clerk
BPO Elks
09.2022 - Current
Paint Associate
Home Depot
05.2019 - 10.2019
Stagehand/Warehouse
Chicago Drape Kings
01.2019 - 07.2022
Sales Associate
Verizon Wireless
11.2018 - 02.2019
High School Diploma -
William Howard Taft
05.2001 -
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